Enterprise Content Management Resume Sample

Enterprise Content Management professionals develop ECM solutions, strategies, and roadmaps for content or document management and workflow automation. They analyze business requirements and oversee daily operations of ECM platform or related systems as well as perform data integration and migration functions. If you are looking for a job in this field, you will need an effective Enterprise Content Management resume that highlights your skills and experience in the best way possible. The resume must showcase your expertise in ECM solution designing, planning, and upgrading ECM implementations, project management, business analysis, forms and workflow development, technical documentation, software development, technical and functional specifications designing, content search and storage, reporting, data conversion and migration, ECM system security and administration. Your resume must also display effective analytical, problem-solving, communication, organizational, team-working and multi-tasking skills.

To get a clear understanding, consider the given below sample Enterprise Content Management resume and customize yours accordingly:-

Sample Enterprise Content Management Resume

Annie D. Crutcher
3322 Poe Road
Houston, TX, 77032, USA
Phone No: 832-746-0021
Email: anniecrutcher@anymail.com

Career Summary:

Highly-dedicated, enthusiastic, and professional Enterprise Content Management Specialist with more than 6 years of experience in designing, developing, and implementing high-quality ECM strategies or solutions for organizations' content, record and document management. Capable of analyzing business needs, performing data migrations and integrations as well as troubleshooting and administering ECM systems. Possess excellent communication, analytical thinking, multi-tasking, organizational, problem-solving, project management, and documentation skills.

Summary of Skills:

Thorough knowledge of enterprise content or document management, ECM system analysis and administration, SDLC, data analysis, application integration, document migration, ECM implementation and modification, ECM testing and troubleshooting
Clear understanding of ECM components such as content capture and recognition, content management, content delivery, content storage and preservation; workflow processes, networking and network security, ETL processes, business process and records management, ERP integration
Proficiency with OpenText ECM Suite, ECM technologies such as FileNet, Documentum, Mobius and ImageRight; Windows and SQL Server, MS Office Suite, Oracle database, SQL, Java and HTML languages, OpenText Content Server 10 and 16, SAN/NAS systems
Excellent analytical, strategic and technical planning skills along with the ability to troubleshoot complex ECM issues
Solid leadership and team-working skills with the ability to cope with fast-paced and dynamic work environment
Effective communication and presentation skills and the ability to provide support to technical teams and business users
Excellent organizational and multi-tasking skills with the ability to complete projects within specified deadlines and budgets
Strong researching skills and the ability to recognize and adopt best practices for enterprise content management and governance

Work Experience:

Enterprise Content Management Specialist
Regnant Technologies, Houston, TX
February 2018 - Present

Planning development and implementation of ECM strategic roadmaps or solutions for analyzing, managing, organizing, securing and delivering wide variety of documents and content related to business processes
Managing data mining and report generation projects for various business units within the organization as well as designing and executing appropriate ECM change management strategies to support wide variety of business initiatives or goals
Overseeing and monitoring ECM budgets and vendor management as well as performing ECM based resource management and risk assessment functions as required
Researching and facilitating the development of new ECM approaches and techniques for successful implementation as required as well as monitoring auditing, troubleshooting and updating functions for ECM software, systems or products
Uploading content and documents in ECM systems and ensuring their compliance with applicable quality and approval standards as well as solving complex ECM issues and making modification recommendations as per user change requests or project goals
Supporting document or data integrations, migrations and delivery using ECM tools as well as planning, developing, patching and upgrading content server system implementations as required
Developing, maintaining, and ensuring adherence to ECM procedures, policies or standards for continuous process improvement as well as mentoring and providing training to junior architects and specialists on latest technology trends and platforms

Enterprise Content Management Specialist
Technip System Inc., Houston, TX
April 2016 - January 2018

Analyzed and documented business requirements as well as collaborated with IT and management teams in the designing, configuration, testing, implementation, and maintenance of ECM solutions or strategies
Oversaw all production, business continuity planning and UAT support activities for ECM platform and related software applications as well as identified and mitigated various risks during ECM implementations
Worked collaboratively in designing and developing new applications, forms, reports, custom metadata or workflows that demonstrated ECM products as well as implemented modifications or enhancements in existing applications to meet business needs
Performed development quality checks, including unit, functional and user acceptance testing and reviewed, planned and implemented ECM system and software upgrades as well as worked with ECM developers to build system functionality and improve quality attributes in software architecture
Participated in knowledge sharing sessions and planned training for ECM teams and business users regarding best document and content management practices or procedures as well as maintained and updated documentation for various ECM products

Enterprise Content Management Specialist
Dynamic Information Systems, Houston, TX
December 2013 - March 2016

Gathered, analyzed, and translated business requirements or processes into IT-ECM solutions as well as performed development and testing of custom ECM software or application workflows for complex business functions
Performed daily administration of application environment and created and applied approved change requests to system functionality and configuration as required as well as modified and enhanced ECM solutions to meet business requirements
Utilized ECM tools to retrieve lost data or content and preserve them for user access as well as coordinated with ECM teams for proper information flow, security and data storage as required
Developed, documented and maintained ECM architecture and designs as well as provided clear and concise technical documentation and training to end-users regarding usage, troubleshooting and maintenance of ECM systems or applications

Education:

Bachelor's Degree in Computer Science
Lone Star College North Harris, Houston, TX, USA
2013

Reference:
On Request.