Patient Care Manager Resume

Patient care managers are responsible for performing a wide range of tasks such as collaborating with various medical personnel to stay updated about patient information, supervising the patient care staff as well as assessing the patient-care service to make improvements as required. Moreover, they also organize training sessions for medical personnel. To be employed in this profile, you must have a bachelor's degree in nursing or social work. While applying for the job, a patient care manager resume must mention leadership skills, ability to collaborate with other medical personnel, excellent communication, and computer knowledge as shown in this sample below.

Patient Care Manager Resume Sample

Ronald C. Baez
1725 Bicetown Road
New York, NY 10016
Phone: 917-856-2374
Email: ronald.baez@anymail.com

Career Summary:

Self-motivated, enthusiastic, and organized 'Patient Care Manager' with over 6+ years of experience in coordinating with various medical personnel, and ensuring quality health-care services for patients. Expertise in supervising patient care staff, implementing performance improvement programs, and giving appropriate instructions. Team player with excellent management and communication skills.

Summary of Skills:

Strong knowledge of legal issues that may arise due to medical negligence
Expertise in supervising patient care staff, scheduling daily work as well as collaborating with various medical personnel
Ability to use analytical skills for assessing current treatment facilities available at the health-care center, and recognize areas for improvement
Capable of reviewing professional performance and conducting training sessions for newly hired medical staff to make them acquainted with the hospital's rules and policies
Adept in following the health-care facility's rules and policies, and instructing staff for maintaining confidentiality of patient's information
Team player having outstanding leadership qualities, and possess excellent written as well as verbal communication skills
Possess exceptional managerial and problem solving skills

Work Experience:

Patient Care Manager
BJC Health-care, New York, NY
December 2016 - Present

Collaborating with various doctors, specialist, nursing staff, and other medical personnel to ensure quality treatment and service are provided to patients
Supervising the clinical team for performing health-care duties as well as ensuring confidentiality of patient data
Initiating performance improvement program, and assessing the quality of care provided to patients
Analyzing the feedback provided by patients on services, and implementing necessary changes
Managing patients' transition across the continuum of care, and giving instructions to medical personnel for aiding the patient achieve optimal health
Performing various tasks such as coordinating with other managers of various health-care departments, creating daily work routines, evaluating medical personnel as well as submitting performance reviews to the concerned professional
Overseeing performance of various health-care professionals to conduct training sessions and guidance seminars as required

Patient Care Coordinator
Bakersfield Memorial Hospital, New York, NY
June 2014 - November 2016

Performed reassessments of each patients' care or service needs through his/her treatment course at the hospital, including laboratory tests, scanning or other equipment assessment and other procedures
Coordinated with various medical professionals to obtain, utilize, and update patient information in a confidential and secured manner to complete discharge routine as required as well as for aiding the billing department
Assisted in formulating, revising and maintaining advance patient care plans on the basis of physician's order and assessment of clinical findings via medical reports
Coordinated all clinical phone calls and work schedules of patient care assistants by interacting with various physicians, nursing staff, and other medical personnel
Developed strong relations with patients suffering from chronic diseases such as heart stroke, preliminary stages of cancer and other ailments to fix follow-up appointments, and informed them about alternative treatment option according to the physician's suggestion
Ensured cleanliness and hygiene in the hospital by implementing infection control practices reducing the risk of contamination or spread of the illnesses amongst other patients and hospital staff
Supervised nursing team and assigned daily tasks for providing quality health-care services to patients

Education:

Bachelor's Degree in Social Work
New York University, New York, NY
2011
Associate's Degree in Health-care Administration
New York University, New York, NY
2007

Certification:

Certified Professional in Health-care Information and Management Systems, 2015

Training:

Completed 6 weeks Nursing Assistant Training Program from Albany Medical College, 2012

Reference:

On request.