Management Assistant Resume

Management assistants play a vital role in the functioning of an organization by assisting the plant head or senior managers in organizing and coordinating daily operations. These professionals are accountable for performing various duties like compiling reports, preparing special documentation for projects, using database software to assist in the project schedules. They even handle multiple administrative duties. They are also involved in scheduling meetings for prospective clients, supervising payroll system, and ensuring implementation of the company policies. To work in this role, an individual must have organizational skills, ability to pay attention to details, confidentiality, excellent customer service skills, and maintain composure in stressful situations.

Management Assistant Resume Sample

Sarah L. Irwin
4297 Crestview Manor
Indianapolis, IN 46468
Phone: 314-785-4780
Email: sarah.irwin@anymail.com

Job Objective:

Organized, goal-focused, and customer-oriented management professional, seeking the position of Enterprise Risk Management Assistant in 'XYZ Corporation' to use my extensive experience, knowledge, and forward thinking skills for the benefit of the organization.

Summary of Skills:

Expertise in various computer applications like MS Office Suite, Google Spreadsheet, and database applications
Proficient in collecting and compiling data to generate accurate reports for the senior management
Customer service oriented with impeccable ability to communicate to clients, vendors, and end users
Capable of handling multiple tasks, and work efficiently under stressful situations to get the desired outcome
Familiar with feedback process to get comments from clients, and initiate improvements for getting a good satisfaction rate
Expertise in updating database records, and maintaining accurate records in digital files as instructed by the supervisor
Bilingual – exceptional in writing, speaking in English and Spanish

Work Experience:

Management Assistant
Cedars Enterprise Solutions, Indianapolis, IN
October 2016 – Present

Developing cost management technique to effectively track actual expenditure versus project budget estimates to meet reporting goals
Assisting in compiling weekly customer product reviews to understand their feedback, and suggesting possible improvements to enhance the functionality of the product
Collaborating with the video team to develop promotional advertisements at the launch of the product to attract large customer base
Compiling and updating logs in the database system to help other departments in tracking project development
Preparing rough draft of audit reports for internal as well as external expenditure
Maintaining stringent schedules to ensure accuracy in creating online documentation for any project right from its inception to end
Serving as a translator for international clients, particularly from Spain and increasing revenue by 24% with efficient customer service

Management Assistant
GAT & Brooks Incorporation, Indianapolis, IN
April 2014 – September 2016

Assisted in organizing corporate meetings at the fixed venues, and ensured every participant receives appropriate reminder, and rental car service
Observed experienced professionals to get knowledge about methods, procedures, and expected standards for duties
Managed support services by handling calls to perform duties related to third party verifications, assets calculation, and annual income for first time clients
Took responsibility to operate and maintain multiple fax machines, printers, scanners, and postage meters in different departments to facilitate documentation procedures
Coordinated with other assistants to provide service referrals for potential clients in organizations dealing with Support Center and Healthcare programs
Received the Key Contributor Award for 4 consecutive quarters for exceptional customer service, excellent flexibility, and ability to master new concepts quickly
Performed extensive research to identify potential clients. and scheduled senior executives meeting with them to inform about company services

Internship:

Management Trainee Intern
Phoenix Engineering Services, Indianapolis, IN
September 2012 – March 2014

Conducted follow rounds on the shop floor to prepare reports on the number of packages delivered to the vendor shops
Communicated with vendors to understand percentage of product sales in one month, and reported it to the concerned department
Served as the point of contact to understand customer feedback on products and directed novice users on their functionality
Prepared monthly financial statements, submitted it to the supervisor for review, and made necessary modifications if required
Took responsibility to operate company's RFS account for account receivables to collect payments from clients, and recovered bad debts by 14% per month
Reconciled balance sheet, including depreciation cost and personnel expenses
Received training and understood various duties related to different departments like Accounts Receivable, Direct Billing, Customer Service, Finance and Sales

Education:

Bachelor's Degree in Finance & Management
University of Indianapolis, Indianapolis, IN
2012

Certifications:

International Society of Management Professionals – Member since 2015

Reference:

On request.