Account Manager Resume

Account management is the activity concerned with preparation, maintenance, and extention of business contracts. It is managed, controlled, and overseen by account managers. These account managers work with a dedicated team of accountants, and ensure clients are provided with quality post-sale service. They are responsible for maintaining long-lasting business relationships with clients, and serve as a sole point of contact for matters related to post-sale, contract negotiation, payment collection, growing accounts, and expanding contracts. An account manager must demonstrate traits like ability to pay attention to details, exceptional organizational skills, up-to-date knowledge about market trends, good presention, communication, and negotiation, and project management.

Account Manager Resume Sample

Peter V. Kiem
1551 Hood Avenue
San Diego, CA 92121
Phone: 557-231-9480
Email: peter.kiem@anymail.com

Career Summary:

Exceptional and highly focused Account Manager looking for a challenging opportunity with 'ABC Organization' where I can use my ability to achieve sales target, and also bring out the best of the account management team.

Summary of Skills:

Capable of writing and presenting business proposals to prospective clients, and converting them into long-term customers
Familiar with strategic account development and deploying tactics to boost business
Ability to identify key business strategies, and implement methods to give right direction for positive outcome
Expertise in conducting necessary training, product capability workshops, and seminars to inform about state policies to new recruits
Ability to delegate tasks in team to ensure completion of project within deadline
Highly customer-oriented with strong interpersonal skills
Excellent communication skills

Work Experience:

Account Manager
FJ Business Pvt. Ltd., San Diego, CA
February 2016 – Present

Actively leading small projects, both internal and external to identify solutions for critical issues, and meet customer needs
Providing marketing and promotional sales consulting to various agencies from different including corporate, government, healthcare, and non-profit organizations
Directing training programs to be designed for new products for clients at industrial level to assist in the launch of effective campaigns
Understanding financial goals of multiple clients to appropriately suggest brand awareness strategies, and online marketing campaigns as per the industry trends
Leveraging company's regional territories to influence client's key decisions about projects to ensure quick delivery to customers
Monitoring account activities by updating reports on changing market, customer preferences and observing individual employee performances in team to give proper suggestions

Assistant Account Manager
Esher Services, San Diego, CA
September 2014 – January 2016

Took responsibility to drive negotiation contracts with first-time client by explaining all terms and conditions to avoid future loopholes
Developed, aligned and coordinated operational business plans for clients that are in sync with company objectives to get positive outcomes
Managed maturity dates and expiration reports of the contracts to alert clients about renewal plans, and suggested alternative options
Initiated plan to open account on Salesforce.com to attract more clients, and handled multiple tasks by using appropriate tools
Scheduled appointment meetings with prospective clients for demonstration of services, and made follow-up calls to understand their level of interest
Coordinated with different teams like sales, operation, purchase, finance and procurement to implement new strategies and achieved 24% conversion rate in every quarter

Assistant Account Manager
David & Son's Incorporation, San Diego, CA
March 2013 – August 2014

Developed business strategies to build healthy relationships with international clients to promote brand value
Assisted senior managers in writing proposals and keeping accurate records by managing bookkeeping aspect of business
Researched accounting problems and resolved grievances of clients
Coordinated with company underwriter team to ensure sufficient coverage, and correct business proposals preparation with no hidden discrepancies
Researched market trends to obtain updated competitive information, and implemented strategies in the projects to get maximum returns
Proactively participated in sales management sessions to understand effectiveness for program execution

Sales Associate
David & Son's Incorporation, San Diego, CA
July 2011 – February 2013

Researched potential clients from network particularly first contact to understand their requirements
Actively participated in vendor meets to give demo presentations under the supervision of upper management
Coordinated with sales team to give satisfactory explanations of offered services, and encouraged active communication between involved parties
Developed proposals, contracts and determined pricing as per the scope of the project
Collaborated with marketing team for lead generation using online strategies that increased clientele by 14%

Education:

Master's Degree in Business Administration
University of San Diego, CA
2011

Certifications:

Certified Strategic Account Manager, 2013

Reference:

On request.