Insurance Professional Resume

1. Resume
2. Insurance Resume
3. Insurance Professional Resume

The insurance field is diverse and offers different types of job for insurance professionals. One can work in this sector as an agent, customer service representative, manager, analyst, adviser, or an claims adjusters. If interested in insurance claims adjusters position, know the duties entailed. In this position, you will be responsible for verifying and settlement of claims. You can either work as a staff adjuster, independent adjuster, vehicle, or property insurance adjuster. You will be performing a wide range of duties like investigating the causes of accidents, reviewing police or legal reports, processing payments, negotiating settlement or identifying unlawful cases. To work as an insurance adjuster, attention to details, ability to work under pressure, knowledge of vehicle insurance policies, analytical, and negotiating skills are must. This insurance adjuster resume sample shows real-life duties.

Insurance Professional Resume Sample

---

David D. Mattison
4437 Forest Avenue
Elmsford, NY 10523
Phone: 050-782-8561
Email: david.mattison@anymail.com

Job Objective:

Seeking a senior and challenging position as Auto Insurance Claims Adjuster with 'ABC Company' to support business growth using detailed assessment of claims, exceptional communication, and customer service skills.

Summary of Skills:

• Strong background in handling complex insurance claims, and complete knowledge of investigative report writing
• Licensed professional with ability to multi-task, and collaborate with other professionals to verify claims made before insurance processing
• Expertise in identifying fraudulent cases and exceptional experience in dealing with accidental cases
• Ability to resolve issues using state's claims insurance regulation knowledge, and assess records to determine total coverage
• Capable of negotiating claims settlement, and recommending litigation method as needed
• Proficiency in using Microsoft Office Suite, maintaining up-to-date database, and performing other computer applications
• Excellent written and verbal communication skills
• Extremely organized and effective customer service skills

Work Experience:

Auto Insurance Claims Adjuster
Amica Insurance Company, Elmsford, NY
April 2016 – Present

• Corresponding with the claimants, family members, accident witnesses to investigate questionable claims, and for verification
• Reviewing hospital and police records to inspect the degree of vehicle damage, and determine extent of liability
• Handling cases to determine the loss level for the clients, and ensuring proper compensation for him/her from the concerned person
• Managing an extensive case log of 50+ incoming weekly claims from the policy holders with accuracy and proficiency
• Detecting and identifying claims that warranted for further police investigations for suspected fraudulent activities
• Conducting preliminary investigations to determine the percentage of loss through recorded statements by collaborating with legal officers, and law enforcement agencies
• Continuously analyzing case facts, calculating benefit payments, and approving payment of claims after completing the necessary procedures

Insurance Claims Adjuster
Amica Insurance Company, Elmsford, NY
October 2014 – March 2016

• Investigated damage to the vehicles by reviewing maintenance or repair reports as well as photos of the cars to make appropriate adjustments
• Determined applicable coverage limits in cases involving single claimant or multiple claimant after overseeing official police reports
• Operated under heavy work pressure to compile computer-generated estimates as relevant to the damages, and negotiated settlement amounts
• Assisted in information collection, and data gathering for complex cases that involved litigation personnel, and court professionals
• Analyzed police reports and interviewed accident victims to understand accident cause, type and degree of the incident, and determined defaulters
• Completed 15+ investigations in a week to confirm claimed damages were covered in the policy
• Provided optimum service to policy holders, negotiated for settlements, and identified fraudulent cases to prevent financial loss to the company

Internship:

Claims Adjuster Traineee
Kemper Corporation, Elmsford, NY
July 2012 – September 2014

• Coordinated with the team to process life insurance claims by adhering to company policies, and contract provisions as mentioned in the agreement
• Evaluated the claims, and provided regular timely follow-ups
• Collaborated with Auto Insurance Claims Adjusters to identify fraudulent cases
• Inspected damage to the accidental vehicles on site, and prepared detailed reports on findings
• Ensured successful resolution of legal inquiries in complex cases, and investigated single or multi car accidents to determine liability
• Guided customers through the claims process in a very caring and professional manner
• Observed senior claims officers to learn about equitable settlement, and documented every claim case in the computerized database
• Communicated with claimants via mail or written correspondence to inform them about the ongoing process

License:

• Insurance Claims License, New York, 2014

Education:

• Bachelor's Degree in Finance
  The College of Wechester, Elmsford, NY
  2012

Reference:

On request.