Benefits Specialist Resume

Benefits specialists are accountable for managing the compensation and benefits programs offered by the company. They have to ensure that the entire benefits program is in compliance with federal laws. These professionals inform employees about the advantages and disadvantages of the policy as well as resolve their doubts or queries concerning the same. They also help to process the policy claims faster in case of emergencies. In addition to assisting the HR department and performing certain administrative duties, they also verify the documents and maintain an up-to-date record of the premium to avoid lapse of policies. An extensive knowledge about the insurance policies, analytical skills, computer proficiency, and excellent verbal/written communication skills are required for this role. Our sample will give you more insight about the required qualities and the different responsibilities.

Benefits Specialist Resume Sample

Alan J. Wilkerson
1120 Hart Street
West Hartford, CT 06105
Phone: 044-782-9391
Email: alan.wilkerson@anymail.com

Job Objective:

Experienced and knowledgeable Benefits Specialist seeking a senior position with 'ABC Company' to assist the employees get maximum benefits and ease in processing of claims.

Summary of Skills:

In-depth information about employee benefits programs, including health and life insurance, childcare, dental care, and pension plans
Ability to communicate with the company's insurance carriers to address claims, and coverage issues
Proficient in performing tasks related to data entry, records management, and do telephonic communication with insurance providers as required
Adept at explaining insurance benefits offered by the company in detail by complying with the firm's HR policy
Capable of educating the employees regarding benefits program needed to claim the benefits
Hands-on experience of serving as a liaison between the employer, and the insurance company
Problem solver with excellent communication skills

Work Experience:

Benefits Specialist
Medford TechnoSolutions, West Hartford, CT
February 2016 – Present

Responsible for providing information about the company's benefits policies to new recruits throughout the year
Researching and suggesting recommendations about benefits packages as per company's budget
Resolving employee questions and doubts regarding health insurance, life insurance, and coverage as necessary
Liaising for the policy provider and concerned employee to ensure fast processing of claims
Consistently updating employee data in the company's database with respective policy, and sending timely reminders to pay monthly or quarterly premium
Preparing reports on the cases handled, and claims processed for health or educational purposes
Ensuring employees get maximum benefits from the insurance policy in terms of coverage

Benefits Specialist
ChanceLight Corporate, West Hartford, CT
November 2014 – January 2016

Took responsibility for the administration of various benefits, and retirements program offered by the company
Provided information about the benefits program including medical, vision, dental, life insurance, short-term disability, and health reimbursement arrangements to employees
Coordinated with insurance service providers to educate employees on different benefits plans
Conducted discussion sessions with employees to understand their needs, financial resources, and suggested the best policy as per requirements
Performed administrative tasks like maintaining records, and handling policy renewals for 300+ employees
Forwarded emergency or special cases to the insurance provider company, and assisted in fast processing of claims
Reviewed documents submitted by the employees for the insurance policy, and informed about the missing papers if any

Benefits Specialist Trainee
ChanceLight Corporate, West Hartford, CT
July 2013 – October 2014

Developed an understanding and working knowledge about different insurance policies, and contracts
Worked with insurance providers to understand about the provisions, policy clauses, exclusions as well as statutory requirements to determine the best policies for the company, and prepared concise reports
Understood appropriate methods used for claim procedures and assisted employees accordingly
Became familiar with the reference materials, and type of reports required in case of medical issues involving employees or his family
Created step-wise administrative procedures for employees requiring long-term policies, and ensured easy processing of the claims
Collaborated with insurance carriers and consultants for developing benefits programs
Updated employee records in the computer system

Education:

Bachelor's Degree in Human Resources
University of Hartford, West Hartford, CT
2011

Diploma in Insurance Services – University of Hartford
West Hartford, CT 06117
2012

Reference:

On request.