Customer Service Sales Resume

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Sample Customer Service Sales Resume

Richard Anderson
1234, West 67 Street
Carlisle, MA 01741
(123)-456 7890 Objective: Seeking for the challenging position in the customer service sales field.

Summary of Qualifications:

Presents personal professional image
Demonstrated planning and organizational skills
Established verbal and written communication skills
Proven business math skills
Proven aptitude and skills to excel in a results-driven and customer-focused environment
Demonstrated basic computer skills

Experience:

FedEx Kinko's, Providence, RI
Customer Service Sales Specialists

Customer Service/Retention Activities (Concerned with Customer Call Backs)

Finding out new customers with the help of available resources
Regularly update and maintains customer data base
Outreach selling to the local market
Phone call follow-ups and post sales activities from OTP call back report
Customer retention / recovery activities

Local Center Activities and Product Promotion

Bidding database maintenance
Bid follow-up and job bidding for the cluster
Takes complex job orders
Consultative selling (to include up-selling)
Responsible for driving product revenue (e.g., Color and B&W Copy, Direct Mail, promotional and Holiday)

In-Center Marketing

When applicable, implemented guerilla marketing techniques for national programs and local marketing programs for center/cluster.
Customer follow-up for national product initiatives
Customer mailings and follow-up
Ensure centers within clusters execute on merchandising standards

Compact Car/Customer Blitz Support

Takes part in local area customer sales blitzes
Takes part in sales blitzes for new compact car openings

Education:

Brown University, Providence, RI
High School Diploma