Customer Service Assistant Resume

This Customer Service Assistant resume will help you in preparing a perfect resume sample. It gives a clear idea of framing a good resume sample for the desired position. To make your resume effective, make sure to bring forth the key skills and work experience in your present and previous organizations. You are free to use and customize this sample as per your job requirements.

Sample Customer Service Assistant Resume

Hennery Lawrence
D-90, 25th Street
Clewiston, FL, 0510
Cell: (123) 459 9784
Email: hennery.lawrence@example.com

Career Profile:
Skilled and enthusiastic Customer Service Assistant with immense knowledge of providing advice on products and services. Looking for a challenging position as Customer Service Assistant to utilize my experience in the mentioned field.

Professional strengths:

Possess effective written and verbal communication skills
Ability to perform tasks independently as well as part of a team
Good motivator with excellent presentation skills
Ability to handle multiple tasks and solve customer queries efficiently
Possess excellent customer service skills
Goal oriented and ability to set goals as well as meet objectives
Possess excellent monitoring and supervisory skills
Excellent administrative and organizational skills
Highly initiative to manage a busy workload without close supervision

Technical Proficiencies:

In-depth knowledge of Microsoft Office Suite and Internet Information Services

Educational Summary:

Bachelor's degree in English from XYZ College, State 19XX
Master's degree in English Language from university of XYZ, State 19XX

Professional Experience:

SSPL CO Inc, State
20XX till date
Customer Service Assistant

Assigned the tasks of receiving customer calls regarding request of services and products
Handled the responsibilities of troubleshooting products and services to meet customer satisfaction
Consult and analyze with customer about the services and products offered by the organization
Handled the tasks of conducting training sessions of Junior Customer Service Associates
Prepared records of daily activities of the staff and updated the same to the senior management team
Performed other tasks as delegated

Sales Group Co Inc, State
20XX till date
Customer Service Assistant

Handled the responsibilities of serving customers in person and over the phone
Assigned the tasks of responding to alarms in case of emergency situations
Responsible for dealing with customers and explained them about the operating procedures of the organization
Solved customer queries and concerns in an efficient way
Handled the tasks of explaining services and answering questions to clients
Responsible for completing new customer registrations

Areas of Interest:

To apply my comprehensive customer service skills in increasing the sales of the organization
To provide best customer service achieving customer satisfaction as well as organizational goals

Personal Details:

Name: Hennery Lawrence
Date of Birth: XX/XX/19XX
Employment Status: Full time
Relationship status: Married

Reference:

Mr. Charlie Smith
Senior Customer Service Executive
Lopez Associates Co Inc, State
Cell: 123-589-3655
Email: smith.charlie@example.com