Retail Banking Resume

Lots of daily transactions in cash and checks are done through retail banking. People working in this banking sector are called retail bankers. These bankers are hired by large banks that run branches in all the major cities. One can work as a teller, loan clerk, cashier, or as a branch manager. What differs a retail banking job than usual banks is the direct interaction with customers. The main role retail bankers handle is customer service, advising banking products to customers, assisting in opening saving accounts, transferring money, and lending loans. Except for a managerial role, you can start your retail banking career after completing your high school diploma. However, you will need excellent math skills, attention to detail, communication and interpersonal skills, and abilities to work with people.

Retail Banking Resume Template

Jonathan Kent
68 Caxton Place
BWLCH-LLAN
SA48 2BZ
Phone: 078 3607 6318
Email: jonathank@freemail.com

Career Objective:

To work as a Customer Service Representative with “Flora Bank,” to deliver a high-quality professional and personalized customer service to corporate and privileged customers.

Summary of Skills:

Experience of retail banking and interacting with high-profile customers
Proficiency in written and verbal English language
Familiar with banking products offered by large banks
Excellent leadership, analytical, and teamworking skills
Strong numerical and leadership skills
Adept with local banking practices and state and federal banking rules

Work Experience:

Customer Service Representative
Outland Bank, SA48 2BZ
October 2015 - Present

Delivering professional and personalized customer service to corporate and individuals
Understanding the needs of customers and advising appropriate products
Calculating and providing accurate information to customers on returns against investment
Handling escalation and documenting entire procedures
Assisting customers in applying for loans for personal and business purpose
Seeking and capitalizing on referrals from customers and contributing in Bank's revenue

Customer Service Representative
Wide Shore Bank, SA48 2BZ
February 2012 - September 2015

Provided personalized services to privileged customers and corporate sectors
Established professional client relationships and sold them banking products
Assisted in administration of bank and completed transactions in real time
Kept and maintained work area neat and clean throughout employment tenure
Assessed and evaluated financial circumstances and promoted bank's services
Authorized and reviewed overdrafts and loans

Education:

High School Diploma
St. Jude School, SA48 2BZ
2011

Reference:

On request.

See Also

Banking Sales Resume