In Store Banker Resume

There are many professionals in a bank organization whose ultimate aim is to assist the customers have an easy banking experience. Among them, one profile is of an in-store banker who are responsible for ensuring smooth operations in a bank. The duties of a person working in this position include focusing on sales and services. Apart from this, he or she also performs tasks like opening new accounts, handling teller transactions, giving information about new products and services to cater the needs of customers and answering customer questions with warmth and politeness.

These professionals are responsible for building strong customer relationships on the basis of trust and suggesting financial solutions to client goals or needs. They might be required to travel within the territory to provide service to the customers at other branches. This position requires minimum a year of experience in sales or activities that deal with handling cash and ability to sell bank's products as well as address customer grievances. If you have excellent mathematical and accounting skills blended with ability to resolve client problems, a career as an in-store banker could be the perfect choice for you. To convince the recruiter about your capabilities, customize your resume with this sample.

Sample of In Store Banker Resume

Ana W. Whitney
2612 Marshville Road
New York, NY 10007
Phone: 845-671-8302
Email: anawwhitney@anymail.com

Career Summary:

Seeking the position of In-Store Banking Officer with “Amazon Bank” where I can use of my strong organization and customer service skills for fostering client relationships and providing efficient services to ensure customer satisfaction.

Summary of Skills:

In-depth knowledge of accounting, financial transaction procedures, and experience in cash handling
Proficient in using MS Office, financial software and handling customer database
Excellent written and verbal communication skills
Comprehensive knowledge of different accounting principles and ability to handle complex accounting tasks
Possess exceptional cross-selling and marketing skills
Ability to solve problems by using analytical and negotiating skills
Energetic, organized team player with strong work ethic

Work Experience:

Junior In-Store Banking Officer
Harbor Community Bank, New York, NY
June 2016 – Present

Opening accounts for new customers and providing them with information about bank's available services
Regularly checking accounts, teller transactions and processing various payment methods
Collecting monthly questionnaires from customers to understand customer needs and providing necessary financial information
Handling client queries and concerns
Implementing new market strategies that increased customer base by 12% in the first quarter

Teller Coordinator
Wells Fargo Bank, New York, NY
April 2014 – May 2016

Maintained accuracy and confidentiality of bank accounts and client information
Performed check on daily cash deposits and bank vault inventory to ensure zero error
Provided prompt and excellent customer service to client complaints and ensured the issue gets resolved within 24 hours
Processed sales referrals suggested by department heads on a fast track basis which increased branch sales by 40%
Examined checks for identification and assessed discrepancies and processed tax and loan payments
Conducted weekly training sessions for new recruits about cash drawer operations
Provided supply of cash and currency as per requirement

Sales and Service Assistant
PNC Bank, New York, NY
December 2012 – March 2014

Compiled reports of customer inquiries and complaints and ensured issues are addressed in a timely manner
Maintained records of market trends and helped sales team devise strategies to attract new customers
Assisted marketing team to filter potential clients and prepared presentation to convince them during meetings and discussions
Reviewed customer feedback and forwarded suggestions to respective departments
Provided effective customer service to gain client trust for retention

Education:

Bachelors in Accounting
ABC University, New York, NY
2011

Reference:

On request.

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