Front Desk Coordinator Resume

Front Desk Coordinators are first-point of contact for clients or visitors, and are responsible for fulfilling day-to-day front office functions. They supervise front desk staff to perform efficient and effective customer services as well as improve business growth. Common duties listed in a front desk coordinator resume include greeting and assisting clients, scheduling clients' meetings, answering phone calls, handling sensitive information, managing documents and filing system, processing payments, maintaining front desk area, entering and updating clients records, resolving issues. If you are looking for a job in this field, your resume should showcase effective communication, leadership, multi-tasking, and problem-solving skills along with a relevant work experience. Although a high school diploma is enough to get hired, some employers prefer an associates degree in office management, hospitality, or a related field. Customize your front desk coordinator resume with the sample resume given below.

Sample of Front Desk Coordinator Resume

Ellen J. Drake
4879 Pin Oak Drive
Whittier, CA 90605
Phone No: 563-955-3433
Email: ellendrake@anymail.com

Career Summary:

Highly professional and organized front desk coordinator with a solid experience in coordinating with and supervising front office staff responsible for running daily front office operations smoothly and efficiently. Possess strong leadership and problem-solving capabilities along with effective communication and multi-tasking skills to improve customer services and business performance of the organization.

Summary of Skills:

Strong presentation as well as effective written and verbal communication skills to build good relationships and rapport with clients and office staff as well as present organization or business related information clearly
Effective customer service skills and ability to maintain a polite and professional behavior
Excellent organizational and time management skills as well as ability to handle multiple tasks simultaneously, and within strict deadlines
Strong motivational and leadership skills to direct front desk team to perform efficiently and help achieve common goals
Ability to adapt to a fast-paced and dynamic work environment as well as work under pressure with minimal supervision
Good working knowledge of clerical and administrative procedures as well as demonstrated ability to operate and manage multi-line phone system, copiers, printers, scanners, and other standard office equipment and machines
Ability to type at a speed of 55wpm with 95% of accuracy
Proficiency with Microsoft Windows environment including Word, Excel and spreadsheets as well as the ability to learn about new computer technologies and various office equipment
Excellent critical thinking and problem-solving skills as well as ability to maintain high level of accuracy and confidentiality of the sensitive information.

Work Experience:

Front Desk Coordinator
Zentail Inc., Whittier, CA
October 2016 - Present

Serving as the first point of contact by greeting all visitors and clients in a professional and courteous manner as well as providing general information and knowledge about the organization
Answering, screening, and directing callers to the concerned person or department on a multi-line phone system as well as managing inbound and outbound mail processing and scanning
Assisting supervisors and management in making recommendations for improvements in office related policies and procedures to improve operational efficiency as well as implementing these improvements as appropriate
Planning and implementing office systems as well as maintaining the condition of office equipment
Maintaining confidentiality and security of records and files related to company's current and past projects, operations and decisions
Coordinating and arranging conferences, meetings, travel arrangements, and special events as well as preparing and maintaining conference or event materials
Processing administrative support requests as assigned on a regular and special project basis as well as providing back-up and assistance to support staff as needed
Drafting letters, reports and memos as well as proofreading for spelling, grammar, and layout
Managing paper or electronic filing systems as well as maintaining accurate documents, correspondence, or other materials
Maintaining cleanliness and regular organization of front desk and lobby at all times as well as all office common areas such as fax/copy areas, mail, file and conference rooms, etc.

Receptionist
Siena Corporation, Whittier, CA
December 2014 - September 2016

Assisted potential clients by screening inquiry types and routing calls to appropriate teams on a multi-line phone system
Sorted, distributed, and dispatched incoming and outgoing mails
Maintained cleanliness and organization of reception area in compliance with procedures, rules and regulations
Monitored and reported potential security risks to management
Greeted and handled inquiries of office visitors and directed them to appropriate personnel according to their needs
Operated and maintained office equipment and machines as well as informed management for their repair and maintenance when needed
Signed for deliveries as well as ordered office supplies as necessary
Supported all departments with routine administrative duties such as general filing, copying, scanning and faxing
Assisted office managers with projects as well as special event planning, including holiday celebrations, team outings as needed
Accurately inputted updated records and information of employees in the database system as well as maintained confidentiality in all aspects of client, staff and company information

Administrative Assistant
Conviva Network Solutions, Whittier, CA
August 2012 - November 2014

Greeted and provided assistance to visitors and clients in a professional manner as well as answered phone calls and managed voice-mail system
Opened, sorted and forwarded incoming mails as well as prepared outgoing mails as required
Assisted in ordering, receiving and stocking of office supplies as well as maintained office equipment
Maintained effective filing system and updated database at regular intervals
Drafted, formatted, revised and processed a variety of complex documents and forms, including reports, correspondence, technical and statistical charts and tables
Assisted in organizing and scheduling meetings, appointments and conferences as required

Education:

Associates Degree in Office Management
Rio Hondo College, Whittier, CA
2012

High School Diploma
La Serna High School, Whittier, CA
2011

Reference:

On request.