Retail Executive Resume

Retail executives are responsible for building customer relationship. They work under store managers and assist in dealing with customers' complaints, and inquiries. They may not involve in direct interaction with customers on a daily basis, but without doubt, these professionals are the backbone of retail stores. To work as a retail executive, you need to have complete knowledge of the products on the display as well as their features and functions. You may also need to explain or demonstrate the product use to customers. In addition, you will have to assist your superior in stocking the products in demand as well as seasonal goods.

You can qualify for the job with a bachelor's degree either in sales, marketing, business administration, or retail management. Other job traits include courteous and polite behavior, good communication, time management, and organizational skills.

Retail Executive Resume Template

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Chad V. Garcia
1538 Joseph Street
Milwaukee, WI 53212
Phone: 262-732-8031
Email: cvgarcia@anymail.com

Career Objective:

Looking for an “Assistant Manager” job with “Zap Departmental Store,” to handle customer relationship management functions and assist seniors in the overall management of the store.

Summary of Skills:

• Working experience of handling retail operations
• Strong verbal and written communication skills
• Proven abilities to drive sales results and supervise employees
• Excellent management, organizational, and leadership skills
• Outstanding analytical, problem-solving, and motivating skills
• Ability to work in any shifts, weekends, and on holidays

Work Experience:

Retail Lead Associate
The Best Shop, Milwaukee, WI
October 2015 - Present

• Planning, assisting, and meeting store sale goals
• Handling irate customers and resolving their problems diplomatically
• Planning and initiating schemes and offers for customers negotiating on prices with manufacturers
• Tracking, monitoring, and presenting weekly and monthly sales data
• Ensuring all associates are providing best shopping experience to customers
• Demonstrating products to customers, explaining benefits, and convincing them for purchase

Retail Associate
Famous Store, Milwaukee, WI
February 2012 - September 2015

• Assisted in HR practices, customer relationship management, and Audit compliance processes
• Handled security concerns and inventory management
• Assisted sales associate in handling major customer service issues
• Provided creative ideas for display and attracted customers for purchase
• Negotiated with suppliers and planned delivery schedules
• Kept track of change in customers taste and needs and made purchase plans

Education:

• Bachelor's Degree in Retail Management
  ABC University, Milwaukee, WI
  2012

Reference:

On request.