Sample Hotel Manager Resume
- Resume
- Hotel Manager Resume
- Sample Hotel Manager Resume
A hotel manager is responsible for day to day working of a hotel and management of all the resources and staff. He requires a degree or two in hotel management and also good managerial skills. The esponsibilities to be carried out by the manager depend on the type of hotel he is employed in. Along with general managerial tasks; he is also responsible for budgeting and other financial aspects. Moreover, he has to pay attention to every small detail and ensure that everything is up to the mark. This sample resume is of such a hotel manager who has completed a degree in hotel management and now wants to work in a reputed hotel.
Sample Hotel Manager Resume 1
Norman Hamilton
563, Elysian Park,
South Portland, ME, 34782
(291) 684-6749
Objective:
To obtain the position of a hotel manager in a 4 star hotel where I would be able to apply my experience and managerial skills for the prosperity of the organization.
Education:
Bachelor of Science (Hotel Management)
University of Maryland
Diploma in "interpersonal relations useful in hotel scenario"
Society of Hotel Managers, ME
Employment History:
Days Inn, Baltimore, MD
Guest Service Attendant, 1999 - Present
- Responsibilities also include the daily management of staff and cleaners, janitors, etc.
- Ensured that proper service was provided to the guests irrespective of the rush or any other factor
- Conducted seminars for all the staff to teach them more and more about offering a good service
- Tutored the interns who were completing their training at the inn
Options Remembered, Hagerstown, MD
Customer Service Agent, 1997 to 1999
- Made sure that all the customers were satisfied by interacting with them on a daily basis
- Made necessary arrangements of all the required amenities and other facilities
- Approached various vendors to be able to buy alternate goods for the hotel
Other Activities:
- An avid reader
- Interested in collecting coins of various eras and from different regions
- Movie freak
Personal Details:
Date of Birth: 14/9/1980
Nationality: American
Relocation: yes
References:
Available upon request
Sample Hotel Manager Resume 2
A hotel manager is the person responsible for the smooth functioning of the hotel he works in. He makes the employees work systematically and any malingerer, if found, would attract his wrath. The hotel manager ensures that the customers attain complete satisfaction during their stay there. Along with the day to day managerial duties, he also looks into the fiscal aspects of the organization. He himself has to be immaculate in order to be able to make others follow his command. This particular applicant has amassed a lot of experience while working in different hotels. Anyone can feel free to use this resume for applying to such a position.
Sample Hotel Manager Resume
Darrell Ellis
372, Blake ST,
Scarborough, ME, 37821
(291) 573-5738
Objective:Achieving the position of a hotel manager in a reputed hotel, through which I would contribute in its growth.
SUMMARY: Top notch Manager with experience in day-to-day management of hotel and its staff with commercial accountability for planning, organizing and directing all hotel services, including front office (reception, concierge, and reservation), banqueting and housekeeping.
Summary of Qualifications
- Total eight years experience.
- Complete knowledge of hotels operations.
- Outstanding oral, written and training communication skills
- Unparalleled guest relations skills especially in creating "special touches" and resolving Guest requests and concerns.
- Strong analytical skills including trend analysis and the ability to develop innovative tactics to resolve problems.
- Excellent eye for details, can carry out actions to improve the appearance of the property, and employees as well as establish relevant actions that meet guest's expectations.
- Positive and upbeat approach to employee relations and guest complaints.
- Strong computer skills especially word processing, hotel operating systems and spreadsheet creation.
- Remarkable ability to ensure proper selection, training,motivation and counseling of all employees.
Professional Experience
Excellence Hotels & Towers, Minneapolis, MN
2002 - Present
Manager
- Plan the accommodation, catering along with other hotel services.
- Promote and market the business.
- Assume authority for the hotel in the absence of the General Manager and serve as Assistant General Manager for all operations within the hotel.
- Ensure that every department head is aware of operational goals and hence is made aware of the necessary tools.
- Manage budgets as well as financial plans.
- Maintain statistical-financial records.
- Recruit and monitor relevant staff for their specific operations.
- Plan work schedules as per requirement.
- Meet as well as greet customers.
- Deal with customer queries and complaints.
- Address customer problems as well as troubleshoot.
- Ensure events and conferences run without interruption.
- Supervise the supplies and furnishings.
- Deal with the contractors and suppliers.
Excellence Hotels & Towers, Minneapolis, MN
2000 - 2002
Assistant Manager.
- Completed important aspects of general administration, like weekly and monthly stock and consumption account, guest-list, bed book etc, as required by Management.
- Prepared household staff rotas and duties.
- Ensured that Excellence Hotels operates to the highest standards required by management.
- In liaison with Management, completed the induction of all the newly appointed household staff.
- Ensured that all household staff and other staff comply with Excellence Hotels policies, e.g. fire, safety precautions etc.
Excellence Hotels & Towers, Minneapolis, MN
1998 - 2000
Management Trainee (under supervision)
- Managed the daily operations of the Hotel including Conference Management, Rooms, Housekeeping, Leadership & Training, Reservations, Retail, Engineering, Spa, as well as other functions as assigned.
- Monitored the performance of the Hotel operational teams.
- Provided assistance to aid executive committee department heads in achieving their short and long-term objectives.
- Implemented Hotel insurance policies, procedures and the overall operation philosophy.
- Assigned budgets to ensure that profitable goals for the Hotel were met.
Hotel manager (hotelier) is person who manages everyday operation and hotel management. Larger hotels always have teams for management, where every member of the team strats to concentrate on the certain area of interests.
Hotel manager supervises every of hotel's day-to-day functions, from recruitment to organizing fresh-cut flowers for entrance.
When writing the hotel management resumes its significant to highlight on an experience and an education. Hotel management resume should be written in either chronological resume form or functional resume form.
The sample hotel manager resume will help you to build your own resume for applying to the job of hotel manager.
Sample Hotel Manager Resume 3
Education
Bachelor's Degree in Hospitality Management
State University of New York, Bufallo (1998)
Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Objective: A challenging career in an international hotel chain as a hotel manager or assistant manager.
Summary of Qualifications:
Communication Skills: Personnel training and development
Leadership: Decision Making
In/Out Sales Calls: Superb Customer Service
Education:
Texas-Austin University
B.Sc. (Hospitality Management)
Experience History:
Assistant Front Office (2005 - Present)
Dallaes Marriott, Texas
- Handled front organization for 4-star hotel with the 140 rooms and average use of 80 percent.
- Managed professional implementation of visitor calls, message and facilities
- Sponsor hotel services
- Increased guest maintenance by exceeding hopes and delivering 1st class client service
Front Desk Agent (2003-2004)
Dallaes Marriott, Texas
- Run hotel PBX switchboard syst
- Manage Property Management Sys
- Ensure in/out hotel visitors
- Offer proper information to the hotel guests
Sales & Catering Intern (2002-2003)
Austin Square Hotel, Texas
- Helped front desk with ensure in/out
- Responded phone calls and took query
- Helped General Manager with day-to-day activities