Hospitality Executive Resume
Hospitality executives perform several roles at hotels, resorts, and lodgings. They ensure the business operations of the facility run smoothly and customers are happy with the services and cleanliness of the facility. They manage staff members and oversee the working of the all the functioning departments. They coordinate with the managers of different departments and ensure guests are provided with the best services and they are eager to visit the facility again.
Hospitality Executive Resume Sample
James J. Thorne
3911 D Street
Roseville, MI 48066
Phone: 586-498-1503
Email: jjthorne@example.com
Career objective:
To obtain a hospitality executive position at “Horizon Hotel,” and provide the best service to guests coordinating with the department managers and the staff.
Summary of Skills:
- Experienced in overseeing housekeeping functions and providing essential instructions to staff
- Ability to plan and execute duties as per the set budget
- Skilled in hiring, training, firing, and evaluating performance of staff
- Excellent communication, coordination, and time management skills
- Ability to motivate team members and resolve the personal issues
- Strong customer service and managerial skills
Work Experience:
Hospitality Executive
Green Tree Hotel, Roseville, MI
October 2015 - Present
- Managing housekeeping responsibilities as well as motivating the staff for better performance
- Examining daily tasks like cleaning of the guest rooms and premises of the hotel
- Maintaining discipline in the housekeeping department and solving issues of staff members
- Addressing to complaints from guests and providing them best service
- Bookkeeping everyday expenditures and sending daily report to the management
- Controlling the cost of housekeeping department by negotiating with vendors on costs of materials
Hospitality Executive
City Hotel, Roseville, MI
February 2013 - September 2015
- Coordinated with managers of all the departments and took appropriate steps in keeping customers happy
- Oversaw maintenance problems, coordinated with the security, and protected assets of the hotel
- Ensured staff members are well trained for operating fire preventing equipment
- Executed emergency training and tactics for providing safe environment to customers
- Provided inputs to the management for improving customer service
- Maintained and kept inventory of hospitality supplied and equipment
Education:
- Bachelor's Degree in Hospitality Law
ABC University, Roseville, MI
2012
Reference:
On request.
