Executive Housekeeper Resume

Executive housekeepers are hired by hospitality industry to maintain hygiene and cleanliness of the rooms, lobby, kitchen, and the entire facility. They have to ensure that the quality and standard of cleanliness exceed customers' expectations. Some employers also assign them with the management of laundry operations. These professionals in cleaning handle the housekeeping department. They hire, train, and evaluate performance of the staff. They also deal with customer complaints and perform daily inspection of the hotel, lodge, resort etc.

Sample Executive Housekeeper Resume

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Walter C. Coker
251 Ray Court
Rose Hill, NC 28458
Phone: 910-282-4741
Email: wccoker@freemail.com Career Objective:

Looking for an executive housekeeper position with "Platinum Resort," to manage entire housekeeping and laundry operations of the resort and ensure compliance with the local, state, and federal guideline in hygiene and cleanliness.

Summary of Skills:

• Experienced in handling housekeeping staff and laundry operations
• Skilled in operating computer, fax machine, copy machine, and phone
• Excellent customer service and organizational skills
• Skilled in handling emergency situations and customer complaints
• Effective verbal and written communication skills
• Adept in inspecting facility and instructing housekeeping staff

Work Experience:

Executive Housekeeper
Galaxy Hotel, Rose Hill, NC
October 2015 - Present

• Monitoring cleaning activities by the housekeeping department
• Hiring, training, and evaluating performance of housekeeping staff
• Maintaining smooth and open communication between staff and the management
• Communicating with the security on issues related to lost and found items
• Inspecting the quality of cleanliness and handling customer complaints
• Coordinating with vendors and suppliers for cleaning materials

Executive Housekeeper
Country Hotel, Rose Hill, NC
February 2013 - September 2015

• Assisted Hotel Manager in planning and implementing housekeeping policies
• Maintained storage areas, restrooms, laundry, and public areas
• Ensured maximum productivity of the housekeeping department at minimal cost
• Developed and implemented actions and plans for standard procedures
• Ensured staff used proper sign board when cleaning for safety of others
• Prepared and assigned shifts to the staff and sanctioned their leaves as necessary

Education:

• High School Diploma
  St. Louis School, Rose Hill, NC
  2012

Reference:

On request.