Field Support Engineer Resume
Any equipment, no matter what amount of research and technological invention have been applied in producing it, have to suffer wear and tear. To ensure those equipment perform smoothly, it is necessary to do regular inspection, repair, and maintenance work. Here comes the field support engineer in the picture. These engineers provide necessary technical support for equipment they are trained to handle it. Since the field these engineers work are varied, the required education and experience differ with each technological sector.
A job application for field support engineer may also be send to an IT company to detail experience in designing, implementing, and analyzing network solutions for clients. This sample here is written for a company providing networking services.
Field Support Engineer Resume Example
Justin N. Williams
1505 Masonic Drive
Haugan, MT 59842
Phone: 406-678-6301
Email: jnwilliams@freemail.com
Career Objective:
Seeking a field support engineer position with a networking services company to manage the design, installation, and service of network system.
Summary of Skills:
- Experience in configuring, setting up, and maintaining network systems
- Experience with network storage, scripting, Powershell, and coding
- Extensive knowledge of hardware, software, and network security
- Familiarity with Microsoft Windows platforms, Linux, and Unix
- Knowledge of TCP/IP, Security, Cisco Routing and Switching, DNS/DHCP, and Subnetting
- Strong verbal and written communication skills
- Solid organizational, interpersonal, and time management skills
- Skilled in planning and implementing backup & disaster recovery program
Work Experience:
Field Support Engineer
Pioneer Group, Haugan, MT
September 2012 - Present
- Support installation, commissioning, and proper operations of network systems
- Diagnose and troubleshoot network systems problems
- Manage inventory and maintenance of hardware for assigned accounts
- Interface hardware and software and ensure optimal functioning
- Follow protocol for performing system preventive maintenance services
- Install proper backup system and network security
- Ensure no loss of data during power break
- Manage Microsoft Windows Server and Small Business Server
Junior Field Support Engineer
AVL Company, Haugan, MT
June 2010 - August 2012
- Designed, implemented, and provided support for Microsoft Exchange Server
- Coordinated with third party vendors for hardware and transportation
- Managed database, server virtualization and network storage and security
- Debug complex problems under the supervision of senior engineers
- Installed and upgraded hardware and software according to networking needs
- Resolved complex network problems and supported remote monitoring
- Provided excellent services to customer and ensured they are satisfied with services
Education:
- Bachelor's Degree in Computer Science
Delta College, Haugan, MT
2009
Reference:
On request.
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Field Support Engineer Job Description
