Front Office Clerk Resume
Front office clerk is a job position mainly found in hospitality industry such as hotels, and motels. It is also available with other industries, but with other names. Information technology and manufacturing companies may call it 'front desk clerk.' Therefore, the skills and education required differ with the job settings. With an hospitality industry, this job position will work at the reception and greet customers, book their rooms, and provide customer service.
The following job application sample of a front office clerk is related to the hospitality industry. If you want to work in a hotel or a motel, you can use it freely.
Front Office Clerk Resume Example
Joseph V. Walker
696 Derek Drive
Akron, OH 44311
Phone: 330-401-6069
Email: jvwalker@freemail.com
Career Objective:
To work as a front office clerk for "Fiesta Hotel" and provide professional and friendly customer service to customers.
Summary of Skills:
- Highly organized, professional, engaging, and hard-working individual
- Skilled in business communications and customer service
- Outstanding communication, computer, and multi-tasking skills
- Remarkable skills in making hotel room booking and calculating prices
- Ability to operate and perform computer maintenance
- Excellent telephone, interpersonal, and coordination skills
Work Experience:
Front Office Clerk
Pride Trade Center, Akron, OH
October 2013 - Present
- Greeting customers and escorting them to the respective departments
- Answering and directing incoming calls to the concerned person
- Informing potential customers on special sale and exhibition of the trade center
- Coordinating with vendors for building stalls and product display for shoppers of the trade center
- Supervising working of basic facilities such as lift, electricity, and water system
- Contacting vendors and contractor and inspecting maintenance activities
Front Office Clerk
Sky Hotel, Akron, OH
May 2012 - September 2013
- Responded to customer inquiries and completed register for check-in and check-out
- Prepared bills by collecting and compiling information from restaurant, laundry, and other departments
- Provided information on city's visiting places to guests and arranged for transportation
- Checked identify card and passport of clients of foreign national before checking in
- Interacted with guest on a daily basis and collected their suggestion on improving customer service
- Performed daily inspection of rooms and solved maintenance problems before escalation
Education:
- High School Diploma
Affinity High School, Akron, OH
2011
Reference:
On request.
