Front Office Night Auditor Resume
Front office night auditors are front-office executives working for several hotels, motels, and lodging facilities during night shifts. Every hotel aims at providing the customers with continuous assistance. On several occasions, customers need to check-in or check-out of hotels during the night times as per their travel schedules. Hence, hotels appoint front-office night auditors who represent the hotel management and provide customers with registration, food, accommodation, and travel assistance during the night times. Though strong educational qualification is not a key requirement, job seekers, who aim for working at front office night auditor's position, need to possess good communication, math, computer, initiative taking and organizational skills.
If you posses above mentioned skills, then the career as a front office night auditor is suitable for you. This job application sample can be best pick for you to copy and draft your own.
Front Office Night Auditor Resume Example
Frank F. Kay
3536 Pooz Street
Bayville, NJ 08721
Phone: 732-267-1359
Email: ffkay@anymail.com
Career Objective:
To work as a front-office night auditor at “Silver Palm Hotel,” and provide best services to guests and handle the accounting system.
Summary of Skills:
- Excellent communications, organization and time management skills
- Willingness to work in rotational shifts or in continuous shifts
- Capability of dealing with crisis or emergency situations effectively
- Highly efficient at keeping track of tasks, and personnel
- Possess a pleasant personality with strong customer service skills
- Ability to take initiative and provide total comfort and efficient service to guests
Work Experience:
Front Office Nigh Auditor
Pride Hotel, Bayville, NJ
July 2013 - Present
- Extend quality customer care services at all times to customers
- Receive calls from guests and provide information, as required
- Maintain guest register and enter all relevant details accurately
- Keep track of the services provided to customer throughout their stay
- Draft bills and levy expenses charges, as per the services provided
- Receive payments in cash or card and issue receipts in return
- Assist the guests in locating their accommodation or other service rooms
Front Office Night Auditor
Pinnacle Hotel, Bayville, NJ
January 2012 - June 2013
- Created and provided a positive and welcoming ambiance to hotel guests and visitors
- Conversed with guests in polite, humble, and professional manner
- Responded to customer requests, queries or complaints and ascertained their satisfaction
- Checked and confirmed identity of customers before escorting them to their rooms
- Provided reminder calls or wake up calls as requested by guests
- Arranged food or travel facility at any time during the night as demanded by guests
Education:
-
High School Diploma
St. Patrick School, Bayville, NJ
2011
Reference:
On request.