Retail Sales Associate Resume

The retail industry deals in a wide range of products and companies engaged in the manufacturing of consumable products. The very prominent people one could notice in this industry are the retail sales associate. These people are the main line of the the business and are responsible for selling the products the store is displaying. Their duties vary according to the size of the store. However, the most common function would be to greet and assist customers with product selection, offering customer service, maintaining inventory, and keeping the product and display area neat and clean. They may even handle cash transactions.

Since retail sales associates are the first person to meet customers when they enter into the store, they are expected to present themselves in a professional manner with a constant smile on their face. As customers are inquisitive by nature, they must be able to answer every question regarding the product's features and benefits. For this, good knowledge of product, and sales techniques are essential. The customer may even try to haggle or negotiate with the sales associates on rate. Not losing patience and convincing the customer in accepting the price are the key elements to succeed in this profession.

Resume Sample

Christopher M. Smith
2057 Drainer Avenue
Fort Walton Beach, FL 32569
Phone: 850-581-8540
Email: cmsmith@freemail.com

Career Objective:
To work as a retail sales associate and help the store reach at the pinnacle of excellence in customer service.

Summary of Skills:

Expert sales professional with extensive experience in customer service
Well-groomed and a courteous person with ability to work under pressure
Adept in promoting all types of products and services
Ability to identify customers' preferences and tastes
Skilled in planning and achieving sales goals
Good negotiation and convincing skills
Knowledge of basic accounting and ability to hand financial transactions
Competence in taking stock of inventory, and placing order

Professional Experience:

Sales Associate
Geneva Collections, Fort Walton Beach, FL
2012 - present

Greet and help customers in finding products of their choice
Talk politely with customers and know their requirements
Maintain store display and personal grooming
Demonstrate how to use the product to customers
Take inventory and inform the manager about products soon to be out-of-stock
Keep the shelf occupied with products
Attend a brief meeting with the shift supervisor before taking the shift
Identify the fast-moving items and ensure sufficient stock

Guest Service Associate
One-Stop Shopping, Fort Walton Beach, FL
2010 - 2012

Handled merchandise of the store with care
Prepared daily opening and closing sales reports
Kept the store display attractive and informed the supervisor about merchandise needs
Helped customers under the warranty on products and explained them when it is applicable
Received cash and check payments and entered the same in the computer

Education:
High School Diploma
Saint Xavier's High School, Fort Walton Beach, FL
2009

Reference:
On request.

See Also

Retail Sales Associate Cover Letter