Retail Assistant Manager Resume
The duties and responsibilities of retail assistant managers vary according to the size and hierarchy of the retail store. If the store is not big, his or her job will be varied. However, the main role would be to monitor and lead the customer service staff. In large organizations, he or she will handle the affair of any one particular department. This position is offered to those who have supervisory skill, are able to draft report, manage administration, and play active role in daily operations of the store. If you have worked or can handle the role of the retail assistant manager, read this sample resume and then prepare yours.
Resume Sample
Margaret R. Spinks
2413 Heather Sees Way
Tulsa, OK 74105
Phone: 918-746-8982
Email: mrspinks@example.com
Objective:
A retail assistant manager position where my sales, administration, and customer service skills will help the retail outlet in becoming customers' most favorite place to shop for daily needs.
Summary of Skills:
- Excellent customer service skills
- Highly energetic person with ability to motivate staff to work towards achieving common goals
- Impressive quality in putting thoughts clearly and in a succinct manner both in writing and orally
- Sound knowledge of retail industry and its operations
- Experienced in handling store operations independently, and in the absence of the manager
- Impressive management and interpersonal skills
- Skilled in training and performance evaluation
- Impressive computer and conflict resolving skills
Work Experience:
Assistant Retail Manager
Fairy Department Store, Tulsa, OK
2011 - present
- Responsible for helping in merchandising
- Direct and delegate tasks to employees
- Supervise staff demeanor when approaching customers
- Train employees on safety, security, personal hygiene, and customer service
- Prepare daily sales report and take stock
- Draft and manage budget in procuring items for the store
- Check items displayed on shelves for proper coding and expiry date
- Make the display attractive to impress customers
- Assist managers in drafting of purchase order and price negotiation with suppliers
- Coordinate with freelance writers for newsletter articles
- Submit invoices and other documents to the accounts department for processing
Assistant Retail Manager
Trendy Store, Tulsa, OK
2009 - 2011
- Ensured the store is adequately stocked, well cleaned and organized
- Trained several employees on how to provide customer service
- Prepared shift routine for employees and ensured that the store has a sufficient staff
- Coordinated with local newspapers and advertisement agencies for job advertising
- Hired, fired and trained employees
- Took regular inventory items in the store
- Ordered stock and ensured customers do not return empty-handed
- Reconciled cash, debit and credit receipts
- Submitted daily reports on store operations to the store manager and assumed his role when he is away
- Helped customer find products in the store
Education:
Bachelor's Degree in Business Administration
University of Tulsa, Tulsa, OK
2008
References:
Available upon request.
