Flight Attendant Supervisor Resume
Flight attendant supervisors with airline services are employed to monitor, coordinate, and evaluate performance of flight attendants. They schedule duties of flight attendants for particular flights depending on the number of passengers on board. These supervisors also maintain records and explain the policy and procedures of the company. They are also experienced in demonstrating methods and techniques in completing task. They also perform the role of briefing and debriefing flight attendants before and after every flight.
Flight Attendant Resume Sample
Dolly M. Hinz
3776 Carson Street
Versailles, KY 40383
Phone: 859-256-2030
Email: dmhinz@freemail.com
Career Objective:
To obtain a flight attendant supervisor position with “Angel Airlines,” where my supervisory, coordination, and performance evaluation skills can help flight attendants in providing best services to customers.
Summary of Skills:
- Experience of supervising 100 flight attendants
- Strong knowledge of State and Federal Aviation Regulations
- Thorough knowledge of duties and responsibilities of Flight Attendants
- Strong understanding of the airline industry operations and Inflight Performance Management Policy
- Excellent communication, coordination, and report drafting skills
- Proficiency with MS Office suite and database software to maintain necessary information
Work Experience:
Flight Attendant Supervisor
Hawk's Airlines, Versailles, KY
October 2014 - Present
- Liaising between flight attendants and other cabin crew members
- Handling crew pay, scheduling of task, briefing and debriefing of flight attendants
- Supervising and coordinating activities of flight attendants and solving their problems
- Tracking attendance, dictating discipline, and issuing memos for violation of duties
- Evaluating performance of recommending flight attendants for promotion
- Preparing reports, maintaining records and updating operations manual
Assistant Flight Attendant Supervisor
Paramount Airlines, Versailles, KY
February 2013 - September 2014
- Supported Flight Attendant Supervisor in supervision and coordination activities
- Attended meetings before and after each flights and discussed problems
- Briefed flight attendants about their duties and responsibilities towards passengers
- Handled complaints of passengers without escalation and in a peaceful manner
- Prepared weekly and monthly reports of number of flight hours
- Gave demonstration to flight attendants on providing services to passengers and handling complaints
Education:
-
Bachelor's Degree in Arts
ABC University, Hawk's Airlines, Versailles, KY
2011
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Certification in Airline Ticketing and Tourism
ABC Technical Institute, Hawk's Airlines, Versailles, KY
2012
Reference:
On request.