Collection Agent Resume
Collection agents work with collection agency and recover delinquent debts for their clients. They make phone calls, draft emails, and letters to inform debtors about the payment to be done. They follow the legal protocol established by the state and the federal government when contacting and writing letters to the debtors. The recovery services provided by them help clients in collecting payment. Many times, the collection agents have to negotiate payment terms with debtors. In case the debtors are asking more time and some cutting in the due amount, they will seek approval from their clients first. The collection agents also have to complete their target since their performance is based on the number and amount of debts collected from debtors.
Collection Agent Resume Sample
Bobby M. Turner
3279 Norma Lane
Monroe, LA 71201
Phone: 318-558-8558
Email: bmturner@freemail.com
Career Objective:
Looking for a collection agent position with “Sure Collection Agency,” to help clients collecting dues from debtors.
Summary of Skills:
- Experience of collecting delinquent dues from debtors
- Strong knowledge of compliance associated with debt collections
- Outstanding communication, customer service, and negotiating skills
- Ability to persuade debtors in making payments
- Excellent organizational and relationships building skills
- Good calculation and documentation skills
Work Experience:
Collection Agent
Rent-Me-Center, Monroe, LA
October 2014 - Present
- Contacting debtors through phone calls, emails, and letters and requesting for payment
- Collecting delinquent accounts and posting into the respective customers' accounts
- Meeting clients, assessing their present financial conditions, and providing options for payments
- Calculating interests, and scheduling dates for making payment in installments
- Prioritizing, organizing, and accomplishing daily collection activities
- Maintaining and updating customers files and databases
Collection Agent
ABC Finance Company, Monroe, LA
February 2013 - September 2014
- Called, visited, and collected payments from clients on past due bills
- Prepared a list of debtors and sent reminders to them through emails
- Prioritized debtor list calculating amount due and period of delinquency
- Took help of credit bureau information and local police and located absconding customers
- Reviewed loan documents, sales terms, interest rates, and prepared repayment plans
- Assessed present situation and financial conditions of customers and provided extra time for clearing dues
Education:
- Bachelor's Degree in Commerce
ABC University, Monroe, LA
2012
Reference:
On request
See Also
Collection Manager Resume
