Account Sales Representative Responsibilities

Account sales representative responsibilities cover many things in an organization. It begins with basic things like representing the company, manufacturer, shop to the clients, customers, consumers, stock or share holders, etc. Handling basic inquiries from various sources via different mediums is one of the essential account sales representative responsibilities.

An account sales representative finds employment in any sector but they are more commonly seen in the pharmaceutical industry. They make the retail shopkeepers, druggists and chemists aware of the new products coming in the market. Their main task, in short, is to tell and show the clients their products. This job profile requires a lot of traveling and maintaining amicable relations with the new and regular customers.

Making presentations to the teams in the organization, making various proposals in different ways highlighting different objectives to train as well as while finalizing or negotiating contracts are a part of account sales representative duties. The following will give you detailed information on the same.

Key Responsibilities of Account Sales Representative

Trust Building

• Being the professional representative of the organization the onus of trust building lays on the account sales representative's shoulders
• Maintain contacts with important clients, etc., by meeting them, mailing them, calling them with regular updates of the company's information plus services or products

Customer Based Services

• Updating consumers, clients, etc., on the products or services of one's company
• Handle queries and take care of the customer service, including complaints and feedbacks
• Detect the problem areas in buying or selling any product or service. Work towards the solution
• Give feedback and work towards the betterment of their particular commodity
• Coordinate with the respective departments involved in the processing of the commodity when feedback or complaint is received

Eye the Performance

• Make reports and keep the management or seniors updated on the progress of buying and selling
• Keep a track and tab on the goals to be achieved, set by the team or management
• Take steps, implement and develop processes to ensure targets are met by everyone in the team
• Take care of the advertising section of the organization; this includes internal as well as external promotion. Account sales representatives need to work on the targeted audience approach

Detect Profitable Avenues

• Look for new opportunities for extending the business or increasing the horizon of consumers for the organization
• Work on new avenues and implement necessary changes or processes that are brought up by the juniors
• Encourage field activity to find out basic survey-related information, which can be turned into profits
• Have an eye for prospective consumers and clients, establish contact with them with the same motive

Documentation

• Design the literature, promotion documents or written content acting as promotion by teams
• Paperwork of the contracts; be it advertising related or business contracts, etc.
• Payment related updates are covered in this process. The payments yet to be received, installment payments, etc.

Quality Check and Training

• The account sales representative is automatically a part of the quality check and control department as he or she is the one who interacts with the existing and prospective clients. This is one of the responsibilities that extends to giving appropriate directions to the management for training
• Study the trends and observe the market strategies and provide assistance to the respective departments for bringing in positive change

Soft Skills for Account Sales Representative

An account sales representative should be polite in talking but aggressive in motives. Pressure of performing against deadlines and meeting targets are perpetually high, hence one should be able to handle the same.

Strong presentation skills are an absolute must for being successful in this career. Communications play the major role in achieving success as an account sales representative.

Thus these were some of the account sales representative responsibilities which one has to perform staying within the frame of company policies.

Account Sales Representative Earnings

The earning capacity of an account sales representative, according to government statistics is based on the incentives and percentage of commission. Better the clientele better are the chances of earning. The background of clientele is based on the industry and placement of the clients in the market.

The median salary of an accounts sales professional in the non technical field is around $51,300. Whereas in the technical field, i.e., science field these professionals earn up to $70,000 until few years back.

Thus, evaluate the suitability of your personality to handle the account sales representative responsibilities with this information well. Please note that the job profile changes minutely depending on the industry.