Branch Store Manager Responsibilities
The branch store manager is a responsible member of the management committee of the store who looks after the work of effectual, proficient, and profitable operation of the store functions. The main objective of the branch store manager is to ensure effective sales record through efficient management techniques.
Job Responsibilities of a Branch Store Manager
The branch store manager has to accomplish a number of tasks every day. Here are the significant job responsibilities of a branch store manager:
- The branch store manager is needed to fulfill the business objectives of the company that are pertinent to the gross revenue and sales objectives.
- With a view to satisfy these objectives, the branch store manager usually undertakes the job of establishing the regional promotional and advertising programs and arrangements. This can help the organization to broaden its business foundation in a huge way.
- He/she takes the responsibility of ensuring maximum client satisfaction, which is a major asset in increasing the revenue of the organization.
- He/she is required to provide appropriate training to the members of the sales and other related departments so as to make them proficient in handling the customers. He/she may also train them specifically on how to ensure client satisfaction while providing service to the clients.
- He/she makes sure that the customers find it easier to locate the product or merchandise they wish to purchase. In this regard, he/she may arrange or organize the products in a systematic and orderly manner.
- He/she holds a great responsibility of ensuring that the products and goods are maintained at a safe location where the chances of these commodities getting damaged are less. He/she also makes sure that the commodities are secured from all kinds of thefts or pilfering activities.
- He/she may give proper directions to the staff members on how to maintain the safeguard and security of the commodities.
- He/she also takes care of processing the interview and selection procedures of the applicants who wish to take up the employment opportunities available in the organization.
- He/she handles the task of supervising the overall business functions of the store including the actions of the staff members of several departments of the store.
- He/she performs the job of effectively managing the goods stocks and making accurate orders of the commodities and products needed for the store operations.
- He/she may give a presentation that explains the goals and objective that each department of the store needs to accomplish so as to increase the sales of the store. He/she may even ask for fruitful suggestions from the each departmental head of the store that will contribute towards the improvement of service and business reputation of the store.
- He/she is required to ensure that staff members are in good correspondence with the business values and principles of the organization. If the staff members are found not to be complaint with the policies of the organization, then the branch store manager may train them appropriately on the same.
- He/she may provide training to the workers based on capital register, pricing, and stocking processes of the organization. He/she may also train them on the stock closing and opening processes.
Other Responsibilities of a Branch Store Manager
The other main responsibilities of a branch store manager are as follows:
- The branch store manager is required to sanction the salaries of the workers working with the organization. He/she makes sure that the workers receive their monthly payments on time. The monthly payments of the workers are initially handed over to the departmental heads which is then distributed to the workers belonging to their respective departments.
- He/she is required to keep up with the job agenda of every worker associated with the organization. When a worker is unwell or unable to come to work due to any other reason, then he/she needs to arrange for a replacement worker or manage the job schedule accordingly.
- He/she keeps a close watch over the current development in the expenditure procedures. He/she is also needed to be aware of the total volume of sales on a regular basis.
Once you gain knowledge about the branch store manager responsibilities and its various duties, you can make a prospering start to your professional career.