Benefits Operation Manager Responsibilities

The benefits operation manager plays a key role in successful completion of a project work. Every project is expected to follow certain protocols with regards to quality performance and safety measures. There is a set budget and timeline for project completion. Hence, in order to ensure consistency of the completed project with the plans, the project is given a detailed plan. It includes project schedule, responsibilities for each member, quality parameters, etc. While the project manager provides leadership to the project activities, it is the benefits operation manager who looks after the actual handover of work to the subordinates. He ensures every member is well aware of his role and responsibilities in the project. Here is a detailed account of the benefits operation manager responsibilities.

• Oversee the proceedings of the project work by maintaining coordination and communication with all team members
• Track the use and requirements for resources and provide for a sufficient supply of resources to the team members
• Build strategies for individual team members and for every stage for the project
• Determine the policies and procedures required to promote smooth functioning of the project
• Update the CEOs, CFOs, and Board of Directors about the progress of the project
• Pay immediate attention to the project shortcomings and demands
• Implement the safety measures at work and ensure they are strictly followed by all
• Explain the benefits of leaves, compensation, medical claims, social security, unemployment benefits, etc., to the members
• Tackle emergencies of injuries at work and arrange for necessary medical and legal assistance
• Help the employees understand their rights to claim compensations and avail benefits
• Coordinate with the human resources and accounting departments to determine and release compensation amount
• Supervise the project proceedings throughout the lifecycle - set up, production, testing, roll out, etc.
• Update the organization's policies with changes in safety laws and performance quality parameters

The requirements for a benefits operation manager depend upon the nature of the organization they are serving. Most managers have graduation degree in business fields of business administration, human resource management, project management, etc. However, some of them are required to have a technical background such as an engineering degree. This is true for those in manufacturing and IT fields. Also, knowledge of business laws and health & safety protocols is important for this profile. In addition to educational qualifications, a benefits operations manager is expected to have excellent communication, negotiation, and convincing skills. He must be adept at conversing with associates at all levels and liaising between their activities. The manager works in typical offices and hence enjoys clean, well-ventilated, and spacious rooms to work in. Working till late hours and addressing critical or emergency situations are the only negative aspects of this job profile.

Benefits operation manager positions are available in all major set ups which work under project basis. It could be a manufacturing unit, transportation, hospitality, communications, or an IT sector. He is mostly employed by sectors that face the risk of on-site accidents. It is a profile that combines human resource, safety measures, and project management departments. As the health and safety laws are implemented strictly, they have led to an increase in importance of role of a benefits manager. Besides, with an increase in level of competition, it is vital to produce quality work emphasizing the importance of an operations manager.

We have provided this overview of benefits operation manager responsibilities to help the candidates get an idea about the different career options available to them in business management field. Along with the basic job nature and responsibilities, we have given a list of the requirements and the career scope for this profile. We hope this description helps you choose your career path wisely.