Assistant Front End Manager Responsibilities

An assistant front end manager works under the overall supervision of the front end manager. He takes care of the front as well as the back office during all hours of his work. He makes sure that he is able to answer all the queries put up by the customers on various topics. The assistant front end manager enforces safety, health and security rules so that no mishap takes place. He establishes various policies, goals and objectives for his department and makes sure that they are implemented properly.

Assistant front end manager examines the products that come for sale or resale to check the quality of each product. This examination is done so that the customers are satisfied with the products that are provided to them. He also helps in planning and making of the budget. The assistant front end manager helps in hiring, training and placing personnel in sales or marketing establishments.

The responsibilities of an assistant front end manager also include keeping a record of sale and purchase of the requisites. The responsibilities of the assistant front end manager are given in detail below for further help.

Assistant front end manager responsibilities in detail

The responsibilities of an assistant front end manager are varied; he has to take care of a number of things. From assisting the customers to providing answers to their queries all come under the responsibilities of an assistant front end manager. Some of his responsibilities are given in detail below:

• The assistant front end manager is responsible for taking efficient care of the front end office and back office at all times during working hours
• He is responsible for taking care of the complaints of the customers so that they are satisfied with the work. He should also be efficient in handling complaints that come for his department
• The assistant front end manager directs and supervises the employees engaged in sales, inventory taking or customer satisfaction
• He takes care of recruitment done for front end duties. He makes sure that the people employed are efficient and know the duties and responsibilities of this job well. He supervises them in order to avoid any type of flaws
• The assistant front end manager reviews the inventory and helps in planning and compiling of the budget
• He is also responsible for training the cashiers and the head cashiers so that the monetary work can take place smoothly. He also takes care that the cashiers are good in their work so that no mistake happens

Skills of an assistant front end manager

The job of an assistant front end manager is a skillful job. The person has to be well aware of his duties and roles that he has to play. Some of the major skills that should be present in an assistant front end manager are given below:

• The assistant front end manager has to be an active listener. He should be able to understand what the customers are trying to say. Another important thing is he should not interrupt at inappropriate times
• He should know how to coordinate various activities that take place at the work place. He should be able to coordinate different sets of actions
• The front end manager should be good at communication skills. His vocabulary should be good and speech should be clear so that his words can be understood
• Another major skill that an assistant front end manager should have is critical thinking. He should be able to use logic and reasoning to solve various tasks that he is supposed to do

Educational qualifications of an assistant front end manager

The educational qualifications required for an assistant front end manager are:

• A graduate with an administrative degree
• M.B.A (Marketing and Sales)
• Excellent in Mathematics and English

Career opportunities of an assistant front end manager

An assistant front end manager can be promoted to the post of front end manager as this is a highly competitive field. It yields high results if proper hard work is done. This is a highly paid job and various companies look out for employees for this post