Account Delivery Manager Responsibilities

The job profile of an account delivery manager is also called as the service delivery manager. More commonly understood as the assistant project manager, the account delivery manager's profile covers a tad bit more than the former's job profile.

A company when initiates some projects, it needs to be headed by someone, that person usually is accountable for timely completion of work, submitting updates of work to seniors, ensure the required resources and materials are made available, take care of the budget, time limit for completion, etc.

The account delivery manager responsibilities cover more of personal interaction with the board members and implement strategies in the lower levels of the organization.

Account Delivery Manager Duties

The working of an organization depends on the kind of system that is followed. For example, organizations that are client based, i.e., where the aim is to complete and deliver the client demands, there is not much of scope for an account delivery manager. But, organizations where the company itself is responsible for producing its work and complete projects undertaken by themselves; the account delivery managers play a crucial role.

The core responsibilities and job description of account delivery manager are enumerated below:

Rapport Building

Maintaining amicable professional relationships with the clients, the board of directors, build a good rapport between the clients and the company, etc., are a part of the account delivery manager responsibilities.

The rapport and relationship building is not just restricted to the above mentioned people, but one has to do it with various other people with the perspective of increasing the client base.

Business Growth

Ensuring growth in business and profit percentage of the company is another important duty assigned to the account delivery manager. For this reason, one has to be well acquainted with the legal requirements of both, the states and countries as well.

Identify Opportunities and Threat

The account delivery manager responsibilities include analyzing opportunities and threats for the organization, i.e., detect opportunities for growth in sales or project expansion, etc. Similarly, look for possible threats and to work towards avoiding them is the task of the account delivery manager.

Professional Requirements of Account Delivery Manager

• Any graduate degree and few years of experience is usually preferred in this field for getting a job
• People who have dealt in the information technology businesses are given preference. This is because of the exposure they get with reference to working with foreign clients or management
• Sound knowledge of databases like SQL and frameworks like Six Sigma, etc.
• People with project management experience are appreciated and preferred
• Ability to handle individual as well as organizational level problems
• Excellent communication skills are a must for an account delivery manager as he or she needs to interact with localities as well as international officials. Many a times these professionals have to interact virtually, i.e., with people whom they have never even met in person
• One needs to possess high levels of motivation, because one has to research and keep oneself updated with the latest developments in the field
• An analytical mind is required because the work profile of an account delivery manager includes analyzing the budget policies, cost effectiveness, foresee the performance, etc.
• Leadership qualities, problem solving ability, etc., are needed to perform well in this field.

Since the account delivery manager is one of the management officials, their work is not mostly restricted to high technical stuff, i.e., performance, direction, communication with the board of directors, manage and ensure timely completion, etc., they do not have to pay much heed towards the administrative part of the organization. Delivering perfectly and delivering on time is the duty of an account delivery manager in a nutshell. Thus, these were the account delivery manager responsibilities you need to check before you dive into this job.