Billing Coordinator Responsibilities

Job Descriptions » Coordinator Job Descriptions » Responsibilities of a Billing Coordinator

The billing coordinator is a personnel who is engaged in performing a number of duties. His main duty is to discuss and document the billing papers of the customers. He takes care of the reimbursement of the insurance facilities, making plans for the billing procedures, explains the billing procedures and break up of the bill, and estimates the payments to be made by the customers.

He makes an open discussion with the insurance providing organizations about the services that are covered under the insurance plans of the customers. He may work under stress, as he is needed to manage the accounts of the customers who have not made the payment of the bills. Sometimes, the customers who have unpaid bills on their name may behave rudely and in an unresponsive manner with the billing coordinator. The billing coordinator requires great skills to handle such customers and ensure that the payment of the bills are received from them within the stipulated time.

The billing coordinator usually works in an office atmosphere. He is required to work for nearly forty hours a week.

Requirements of a Billing Coordinator

The basic requirements of a billing coordinator are listed below:

Most of the employers prefer recruiting applicants who have a GED or high school diploma with a work experience in bookkeeping and accounting
The applicants should have sound knowledge about the basic terminologies of the industry. These may include current procedural terminology, code system of the International Classification of Diseases (9th Revision) and Clinical Modification, and the codes of the American Medical Association of Medical Services
He should be proficient in communicating effectively with the customers and staff members
He must possess efficient multitasking and time management skills
He should have exceptional computer handling skills with an expertise in office management
He should be detail oriented and must possess great organizational abilities
He should be excellent in subjects like English grammar and mathematics
He must be self motivated and should be able to quickly grasp new knowledge about the industry

Job Responsibilities of a Billing Coordinator

The job responsibilities of a billing coordinator are as follows:

The billing coordinator is responsible for creating invoices of the payments for the patients and for billing purposes
He makes sure that the billing made is precise and correct and records the billing data in the computer software of the organization
He takes care of the maintenance of the allowances and returns by maintaining the accounts of the customer at regular intervals
He also executes the procedure of light computer maintenance and keeps a back up for the system files at all times
Another job that the billing coordinator is required to do is the printing of reports. These reports are of various kinds that are usually used in the billing department. These reports could be aged examination reports, unfilled reports, billing reports, etc.
He makes sure that all the accounts of the customers are in an active condition and if the customer is not associated with the organization or has canceled his account, then he goes ahead and deactivates the account of that customer
He is also responsible for creating new accounts for the new customers who have lately been associated with the organization. He also makes sure that the information received is proper and apt
He completes the information of the customers in the written forms and inserts the customer records in the system by ensuring that the data entered is right and appropriate
He ensures that he possesses the knowledge required for sanctioning the accounts of the customers that are newly opened
He is required to attend to the queries and questions of the clients and staff members from the 'collections section'
He is responsible for improving the billing section of the organization by providing various recommendations and advises related to the processes and regulations of the billing section. With this, the billing coordinator can also contribute towards the success of the entire organization

Other Responsibilities of a Billing Coordinator

The other important responsibilities of a billing coordinator are given below:

The billing coordinator is responsible for handling a number of daily book keeping processes. One of them is creating written documents for the services of the accounts department
He is expected to take care of the various projects that may differ from one organization to another
He is required to process the order forms that were forwarded by the clients for acquiring various services and products
He is expected to make changes in the information of the accounts of the customers like address, name, phone number, email, etc. He is also expected to maintain the billing profile options
He is required to produce reports for the profits that are drafted to the accounts departments
He is responsible for investigating and resolving the issues related to the billing accounts

Billing coordinator responsibilities assist you to become conscious about the significant information about the billing coordinator job profile and the major responsibilities associated with it.