Agent Contract Clerk Responsibilities

Agents are appointed in almost all the organizations to sell the products and/or services for the customers. Finding and appointing these agents can prove to be a daunting task for the organization. An agent contract clerk is appointed to manage this process and ensure that the agents are able to perform their tasks and expand the business prospects.

An agent contract clerk is responsible for handling the recruitment process. He advertises the vacancies for agents in newspapers, forums, job portals, etc. He scrutinizes job applications and informs the applicants about their acceptance or rejection for the job. He interviews and appoints the qualified applicants. Once appointed, the agent contract clerk has to prepare contract of employment for all the agents. He has to prepare periodic reports regarding performance assessment of all the agents. He recommends training programs for agents who are not able to deliver the targets efficiently.

The agent contract clerk has to participate in the employee benefit programs and recommend agents that are eligible for salary hike and/or promotion. He has to resolve all the problems faced by the agents. He is authorized to terminate an agent who has not been performing for a long period or is being negligent in work.

As an agent contract clerk, an individual serves as a middleman between the management and agents. More information about the agent contract clerk responsibilities has been provided below.

Selection, Recruitment and Induction

• An agent contract clerk selects the competent candidates after reading all the job applications.
• He informs the candidates about the interview schedule and requirements such as credentials and reference letters that need to be brought for the interview.
• He interviews the candidates and informs them about their acceptance or rejection for the job.
• He conducts orientation session for new agents and explains about the organizational policies and procedures.

Preparing and Updating Contracts

• The agent contract clerk prepares employment contracts for new agents.
• He updates the information in employment contracts if an agent has been promoted, assigned additional job responsibilities or given a hike in the salary.
• He has to provide copies of contracts to the management and local authorities.

Performance Assessment

• The agent contract clerk goes through the weekly and monthly sales reports of all the agents.
• He analyzes the performance of all the agents and recommends training programs for agents who are not able to perform as expected.
• He sends the performance reports and feedback to the administration for further evaluation.

Termination

• The agent contract clerk can terminate an agent due to poor performance, misconduct or other reason.

Following skills are needed in order to work efficiently as an agent contract clerk:

• Leadership skills: An agent contract clerk should be an excellent leader who can drive the agents in achieving the targets.
• Problem solving skills: An agent contract clerk should be able to resolve all problems faced by the agents and other staff under his supervision.
• Observation skills: An agent contract clerk should be able to observe and follow the activities of agents in order to assess their performance.
• Time management skills: An agent contract clerk should know how to complete all the tasks within the given deadline with assured results.
• Negotiation and retention skills: An agent contract clerk should be able to negotiate with the competent candidates and retain agents who want to quit the job.
• Documentation skills: An agent contract clerk should know how to prepare contracts in accordance with the federal guidelines.

With a degree in human resource management or operations management and a relevant work experience, you can easily approach for this job. However, even if you have been working in any other clerical position, you are eligible to apply for this job.

Average salary for this job ranges from $30,000 to $50,000. Salary depends on the size and location of the organization and individuals competency.

The agent contract clerk responsibilities provided include the most important job functions of an individual working in this designation. However, some additional job responsibilities are bound to be assigned on a routine basis.