Technical Sales Support Resume

A technical sales support resume always helps you no matter how experienced or qualified you are as a professional. This is because employers rely heavily on the information that an applicant provides in the technical sales support resume. If your resume fails to reflect your eligibility, you might miss a better job opportunity.

The technical sales support staff explains the specifications of technical goods and services provided by the organization. They also have to sell, up sell and cross sell the goods and services according to the requirements of the customer.

Working in technical sales support profession, you need to be highly qualified in terms of technical knowledge. You also need to be an excellent salesman with ability to convince the prospective clients and turn them into customers.

How to write a Technical Sales Support Resume

To get a perfect and rewarding job in this domain, you need to be ready with a perfect technical sales support resume. It should be a professional summary of your work experience, technical expertise and soft skills that combine to make you a productive technical sales support worker. Remember to provide a reference or two of the employers you have previously worked with.

Read the sample technical sales support resume that covers all the important sections in a very professional format and language.

Technical Sales Support Resume Example

Career Objective:

To analyze, review, and present reports on the technical aspects of sales, including projection of future trends and sales target by holding a technical sales support position.

Technical and Personal Skills:

• Wide spread knowledge of different technical products and services offered in the market
• Excellent communication and negotiation skills that help me to connect with the customers coming from different social and financial backgrounds
• Highly energetic and confident worker with an ability to outperform and deliver consistent results
• Proficient in handling a large variety of tasks with equal attention to every task
• Ability to handle situations of conflict and deal with irate customers

Work Experience:

Technical Sales Support Executive at Techno-Coast, Los Angeles
Employed since May 2013 - Present

Primary work responsibilities:

• Assist the walk-in customers and explain functions of different products and services sold at the store
• Provide combination plans and custom plans for corporate customers
• Effectively negotiate, up sell and cross sell complimentary goods and services to the customers
• Handle promotional activities for the store
• Handle post sales maintenance and upgrade activities and ensure that any problems are resolved within standard time allotted for the nature of complaint
• Assist in the warehousing activities and ensure that all products are stored in bulk quantities
• Prepare weekly and monthly sales reports and provide accurate figures to the Store Manager

Technical Sales Support Executive at Cross Winds Store, Los Angeles
Employed from February 2011 - April 2013

Primary work responsibilities:

• Assisted the customers in choosing the products and services according to their requirements
• Prepared a list of prospective clients and scheduled appointments
• Resolved all complaints and ensured that the customers are satisfied with the resolution provided
• Prepared and maintained reports of sales, stock, store expenses and other reports
• Recommended new sales plans and promotional strategies which were implemented and contributed in increasing overall sales

Details of Academic Qualifications:

• Bachelor's Degree in Business Administration,
  Olympus School of Business Management and Research
  2011

• High School Diploma,
  Downing Community School
  2009

References:

Available on request.