Dispatch Supervisor Resume

Timely delivery and fast processing of customers’ orders are necessary to ensure repeat orders and business for a longer time. Hence, organizations establish a dispatch section that works closely with the production department. In big companies, the role of dispatch would be handled by the logistics department. The dispatch supervisor will ensure that the finished products are stocked properly, and goods are packed and distributed as per the orders.

To work as a dispatch supervisor, one needs excellent skills in handling finished products. The job holder must work according to the dispatch schedule the sales department must have provided. In addition, the person should also be aware of the available space in the warehouse to stock goods. Therefore, a resume forwarded to the employer for seeking this position must illustrate precisely the candidate’s abilities in handling the dispatch department and fulfilling orders without any delay.

Dispatch Supervisor Resume Example

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Jimmy Freeney
56987 Calumet Ave, Apt#9
New York, NY 10040
Contact: (585) 293-1111
Email: freeney@anymail.com

Career Objective:

Looking for a dispatch supervisor position in a manufacturing company where my experience in managing the activities of the dispatch department and staff can ensure timely delivery and clients' satisfactions.

Summary of Skills:

• Thorough knowledge of the manufacturing process and dispatch routines
• Superior supervisory and management skills
• Experienced in handling dispatch and managing a team of drivers and warehouse labors
• Excellent skills in drafting reports and leading employees
• Familiar with the hiring and training process for employees
• Ability to develop effective and systematic work-flow
• Experienced in preparing quota calendars
• Remarkable coordination and project management skills
• Skilled in developing and maintaining relationships with clients, vendors, and sub-contractors
• Exposed to physical occupational and physical environment risks

Work Experience:

Department Supervisor
Sphinx Corporation, City, Zip
March 2012 - Present

• Supervise daily operations of the dispatch department
• Ensure productivity and quality goals are met
• Coordinate with the sales and production department
• Prepare quota calendar working closely with the sales department
• Resolve issues relating to service orders and customer service
• Handle live dispatch, GPS and MAs data input
• Oversee processing of all paperwork and billing backlog
• Verify purchase orders and submit copy of dispatch to the account department
• Brief employees on safety issues and ensure enforcement of company policies and procedures
• Give instructions to drivers and track vehicles and container placement

Dispatch Supervisor
U&B Inc., City, Zip
October 2010 - February 2012

• Coordinated schedules and monitored staff performance
• Compiled and analyzed maintenance reports
• Assisted Human Resources in hiring and training of employees for dispatch department
• Planned training programs for new employees
• Maintained business relationships with clients and outside vendors
• Implemented company's policies by providing examples
• Supervised employees and operational processes
• Assisted in preparing compensation package, promotion, and termination of employees
• Identified and solved issued relating to dispatch
• Managed dispatch of goods according to a wide geographic territory

Education:

• Associate Degree in Business Administration
  Aqua Business School, City, Zip
  2009

• High School Diploma
  St. John's High School, City, Zip
  2007

References:

On request.