Cash Supervisor Resume
A cash supervisor or a cashier supervisor is a job position found in retail stores, restaurants, movie theaters, casinos, and other outlets where transactions are done in cash. He manages the customer service operations and supervises cashiers, baggers, and other personnel. In a situation where a customer gets angry because of delay in payment processing or tending change, he will intervene and solve the customer's complaints. He also has the authority to ask for feedback from customers and implement them as well as offer a discount.
Cash Supervisor Resume Example
Carl Furman
123, Ellis Street
Boston, MA, 01234
Contact: 123- 456-789
Email: furman@yahoo.comCareer Objective:
A cash supervisor position in a retail outlet to handle customer service operations and ensure cashiers, baggers and other personnel are following the company's guidelines.
Summary of Skills:
- Excellent knowledge of retail industry procedures
- Good people skills and numerical aptitude
- In-depth knowledge of the cash up policies and procedures
- Excellent in working with computers
- Skilled in counting cash manually and using currency-counting machine
- Ability to draft shifts for cashiers and baggers
- Strong communication and mathematical skills
- Excellent supervisory, management, and inventory controlling skills
Work Experience:
Cash Supervisor
Shop & Dine Mart, Boston, MA
February 2012 - Present
- Supervising cashiers, baggers, and other personnel
- Counting and distributing money to cashiers at the start of shift
- Managing the cash counters when cashiers are on breaks
- Counting counter in the drawer and verifying it with sales at the end of the shift
- Ensuring cashiers are behaving properly with customers and tending change as necessary
- Inspecting the stock on shelves and the cleanliness at the counter and aisle
- Selling specialty items after after conforming minimum age required to purchase
- Solving customer complaints and guiding cashiers
Cash Supervisor
Hotel Pixel, Boston, MA
January 2010 - January 2012
- Prepared cash drawer for cashiers starting the shift
- Recorded refunded items and products
- Hired and trained cashiers for proper handling of cash
- Arranged and conducted training for the staff
- Offered discount to aggrieved customers
- Calculated the entries of cash in register
- Revised cash-handling policies that helped in rush hour
- Planned, coordinated, and monitor day-to-day customer service operations
Education:
- High School Diploma
Blossom School, Boston, MA
2010
Reference:
On request.
