Spa Receptionist Resume
A spa receptionist is a hospitality professional who is in charge of welcoming guests and clients. The job description of these professionals includes answering calls, transferring calls, greeting customers, taking accurate messages cashiering, providing information on spa facility and taking appointments. One can work for this profile in resorts, hotels and in private spas.
Applying for a job
Before applying for a job, it is necessary to know the skills and responsibilities of the position so that you can use it correctly in your resume. The information should be presented in a structured and organized way. The resume template provided below is a fine example of the style and pattern of writing an impressive profile document. You can review it and customize the content as per your skills, experience and job requirements.
Spa Receptionist Resume Example
Jenny Smith
535, W 33rd Street
Birmingham, AL, 56534
Contact: 622-222-5454
Email: jenny@gmail.com
Career Objective:
Seeking the position of a spa receptionist wherein my effective guest service skills and professional experience will contribute effectively towards meeting the goals and objectives of the organization.
Professional strengths:
- Comprehensive knowledge of the operating procedures and services of hotel industry
- Possess excellent guest service and relationship management skills
- Self-motivated with strong analytical and listening skills
- Flexible with an ability to extend working hours
- Ability to perform various activities while standing, kneeling, bending and walking
Professional Experience:
Organization: D& H Resort, Alabama
Duration: March 2011 till date
Designation: Spa Receptionist
- Responsible for opening and closing the spa as per standard operating procedures
- Acknowledge and greet customers who enter and leave spa facilities
- Perform responsibilities of providing detail descriptions of spa packages, treatments, discounts, services, promotions and features of facilities
- Handle tasks of responding to guest queries and providing excellent guest service
- Perform responsibilities of maintaining a clean, safe and well-organized working environment
- Promote and maintain highest level of service that meets customer satisfaction
- Perform other job related duties as assigned
Organization: Royal Spa, Alabama
Duration: April 2009 to February 2011
Designation: Spa Receptionist
- Responsible for meeting and greeting guests in a warm and cordial way
- Handle tasks of providing services in a positive and friendly manner
- Perform responsibilities of checking-in guests as they arrive for their scheduled appointments
- Responsible for scheduling new appointments and answering all calls that come into the spa
- Handle tasks of providing daily maintenance of the spa's lobby and reception area
- Perform responsibilities of taking care of plants, furniture, and other decorative items in the spa
- Responsible for processing transactions for all events, payment and membership fees
Educational Summary:
Achieved High School Diploma, Florence High School, Alabama
Reference:
Will be available upon request.
