Hospital Receptionist Resume
A hospital receptionist serves as a primary point of contact between patients and medical professionals. The job description of a hospital receptionist include greeting patients, answering queries, maintaining patients check in and out records, scheduling appointments and handling prescriptions. The position plays an important role in the smooth functioning of the medical care facility.
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Hospital Receptionist Resume Example
Jane Twist
1234 Main Court
Santa Cruz CA, 95060
Contact: 257-356-7895
Email: jane.twist@yahoo.com
Career Objective:
Seeking the position of a receptionist and provide best service in a renowned health care organization.
Core Strengths:
- Comprehensive knowledge of medical terminology and hospital administrative procedures
- Ability to communicate effectively in a warm and courteous manner
- Possess excellent interpersonal, organizational and management skills
- Ability to work under pressure and handle multiple tasks
- Comprehensive knowledge of EPAX Systems, switch boards and office equipment
- Possess good telephone etiquette with a pleasant personality
- Skilled in handling and responding in emergency situations
- Ability to work effectively with patients and doctors
Professional Experience:
Grand Hospital, California
September 2011 till date
Receptionist
- Responsible for greeting, instructing, directing and scheduling patients and visitors
- Handle the tasks of answering high volume of calls
- Perform responsibilities of scheduling patient's appointments with the concerned physician
- Handle responsibilities of providing factual information to patients, physicians and staff when entering the health care
- Perform transmittal of paperwork to appropriate areas in the department
- Responsible for checking patients out, collecting money and rescheduling follow-up appointments
- Handle the tasks of entering patients information into computer
Paradise Hospital, California
April 2009 to May 2011
Receptionist
- Act as a primary interface with outpatients and guests
- Responsible for greeting, directing, registering and processing procedural in accordance with Hospital policy and procedure
- Assure completion and accuracy of all patient demographics relating to procedural preparation and educational information relating to outpatients' procedures in Diagnostic Imaging
- Function as a liaison for patients, their families, physicians, radiologists and Diagnostic Imaging staff
- Provide effective support in handling clerical and administrative department of the clinic
- Responsible for preparing patients report and enter the same in the system
- Handle communication with patients to maintain optimal customer services for the patients
Educational Qualification:
Achieved bachelor's degree in Arts
- University of California in the year 2009
References:
Will be pleased to provide upon request.