Customer Service Receptionist Resume
A customer service receptionist handles daily activities of front desk in organizations. This designation is found almost in all organization and industries. These professionals are generally appointed to greet visitors or customers via emails, telephone, or during face to face communication. Good communication, pleasing personality and excellent interpersonal skills are some of the most important assets needed to work in this profession.
Applying for a job
A customer service receptionist resume has been presented below for your perusal. This resume example highlights the academic background, skill sets and professional history of the applicant. This sample template is drafted by taking into consideration the basic rules of writing an effective resume. You can review this sample and get all the key ideas of drafting a structured profile document.
Customer Service Receptionist Resume Example
Frank Augustin
Address: 67 Kim Park, Texas
Phone No: 646-987-5320
Email ID: a.frank@example.com
Career Objective:
A graduate candidate with hands-on experience in customer service, seeks a role as a customer service receptionist in a reputed organization.
Core Competencies:
- Familiar with basic accounting principles and accounting software
- Possess excellent telephonic, problem solving and customer service skills
- Excellent listening, multitasking and organizational skills
- Extensive knowledge of computer applications and different operating systems
- Customer oriented with excellent communication skills
- Ability to interpret information in a clear and accurate manner
- Skilled in handling and maintaining office equipment and systems
- Pleasing personality
Professional Work Experience:
Organization: Harrison Dynamic Inc, Texas
Duration: June 2011 till date
Designation: Customer Service Receptionist
- Handle responsibilities of welcoming visitors by greeting them over the telephone or in person
- Responsible for answering inquiries and directing visitors to appropriate locations or personnel
- Perform tasks of maintaining telecommunication systems
- Handle responsibilities of maintaining customer records by regularly updating account information
- Identify and resolve product or service problems by clarifying customer complaints
- Handle administrative and clerical work including faxes, couriers and filling forms
- Maintain proper track record of incoming and outgoing calls and submit the same to the concerned person
Organization: Trans Logistic Group, Texas
Duration: August 2009 to April 2011
Designation: Customer Service Receptionist
- Responsible for handling incoming calls and responding to queries and requests from customers
- Handle the tasks of scheduling, organizing and maintaining appointments and meetings
- Perform responsibilities of receiving and directing visitors to appropriate personnel and departments
- Assist business executives in preparing business documents and memos as required
- Handle responsibilities of receiving and distributing mails to the concerned person
- Perform all other clerical and administrative tasks as required
Educational Summary:
Achieved Bachelor's degree in Arts, University of Texas
Reference:
Will be pleased to furnish upon request.
