Customer Quality Engineer Resume
Customer quality engineers collaborate with customers for designing and developing products. They are the main force that drive the launch of a new product. The duties they execute largely depend on the requirements of customers. As such, the technical skills and engineering background asked by employers are varied. The basic skills recruiters seek are good knowledge of materials science, strong analytical skills to identify and resolve problems in products, interact with a range of engineering teams and customers, etc.
A job application for a customer quality engineer must be written to communicate experience in managing the entire phases of quality engineering right from launching a product to making it available in the market. This given sample has attempted to include all those positive traits for the job.
Customer Quality Engineer Resume Example
Stanley M. Park
563 Wescam Court
Reno, NV 89511
Phone: 775-850-2770
Email: smpark@anymail.com
Career Objective:
Looking for a customer quality engineer position with a research and development unit where I can interact with customers and apply my skills in developing and launching new mechanical products.
Summary of Skills:
- Experience in designing and developing vehicle engine
- Familiarity with Six Sigma practices
- Excellent problem solving and communication skills
- Flexible and adaptive to any working conditions
- Excellent planning and management skills
- Excellent statistical and analytical skills
- Effective communication and customer interfacing skills
- Proficient in computers and using Internet for research
Work Experience:
Customer Quality Engineer
Bel Autoline, Inc., Reno, NV
August 2012 - Present
- Responsible for handling complex customer issues and providing high quality service
- Work closely with customers and understand their quality requirements
- Develop and enforce quality assurance policies and procedures
- Monitor manufacturing process in plant and recommend improvements
- Participate in regular management and customer meetings and initiate quality improvement activities
- Assist in identifying and resolving technical problems and developing quality standards
- Identify problems and prioritize actions using professional judgment
Junior Quality Engineer
Gelome Group, Reno, NV
November 2010 - July 2012
- Conducted investigation and resolved vehicle engine problems
- Interfaced with customers and addressed their complaints
- Initiated correction action in meeting customer expectations of quality
- Handled all quality-related issues with priority and professional approach
- Accompanied customers in plant tours and guided them about process followed
- Analyzed specification reviews of customers and recommended changes
Education:
-
Bachelor's Degree in Mechanical Engineering
Reno University, Reno, NV
2009
Reference:
On request.