Hospital Quality Director Resume
Quality directors in hospitals are responsible for providing and maintaining quality care to patients. They work as a mentor and supervisor for personnel and evaluate their work. If there is any escalation related to healthcare, they are one to handle it. They plan, establish, and enforce quality parameters for healthcare services and help in crossing them. Taking regular feedback from patients and their families on healthcare and implementing appropriate suggestions or recommendation also falls in the job profile.
A bachelor's degree in nursing and 5+ years of experience are minimal requirements to apply for a hospital quality director position. Use this job application sample in case you have the required education and experience.
Hospital Quality Director Resume Example
Shana R. Copeland
1034 McVaney Road
Asheville, NC 28801
Phone: 828-253-7518
Email: srcopeland@freemail.com
Career Objective:
I believe patients' health depends on the kind of medical, nursing, and compassionate care provided to them. And would like to use this thinking in the Director Quality position for your hospital and improve patients' health outcomes.
Summary of Skills:
- Strong experience in hospital care management
- Experience with planning and implementing quality care programs
- Excellent knowledge and experience of nursing care
- Excellent leadership, customer service, and communication skills
- Compassionate nature and ability to provide emotional care to patients
- Experience in managing medical emergency cases
- Strong coordination and supervisory skills
- Comprehensive knowledge of infection control program
Work Experience:
Hospital Quality Director
Pearls Hospital, Asheville, NC
March 2012 - Present
- Analyze the flow of patients admitted and discharged and plan quality management
- Review and make use of technology in streamlining quality care issues
- Collaborate with physicians, nursing staff, and other departments and improve services to patients
- Maintain complete records of patients' history, admission, and discharge
- Inspect the hygiene of all units and plan infection control program
- Establish policies and procedures compulsory according to healthcare regulations
- Plan, organize, and coordinate outreach programs to spread wellness and hospital name
- Establish and implement incentive programs to motivate nursing and support staff
Hospital Quality Director
Noble Hospital, Asheville, NC
August 2010 - February 2012
- Maintained legal documents necessary for running the hospital
- Reviewed annual quality improvement programs and made necessary changes
- Complied with all regulatory requirements for healthcare services
- Coordinated and handled entire aspects of patient care activities
- Conducted and monitored patient safety programs
- Supervised infection prevention program and risk management program
- Provided training to medical staff, patients, and housekeeping staff
Education:
-
Bachelor's Degree in Nursing
Merit College, Asheville, NC
2009
Reference:
On request.