Automotive Service Director Resume

The automotive service director is the head of an automotive service agency. The service agency is established to help the car owners maintain their vehicles efficiently and ensure timely repairs for the malfunctioning. As the director of the agency, they are responsible to plan the activities of the agency and ensure the staff members provide quality services to their customers. They equip the service agency with advanced tools, equipment and technologies that help provide efficient automotive services. They lead the team of mechanics, technicians and advisors, who examine an automobile, identify the defects, suggest repair work and guide the customers on routine maintenance of the vehicles. Being directors, these professionals are accountable to set quality standards and ensure strict compliance with the same.

Presented below is an automotive service director resume example. Follow this resume template to draft your resume copy effectively. We hope you find success with this resume template.

Automotive Service Director Resume Example

Career Objective:

Seeking an opportunity as an automotive services director to ensure efficient and timely services to customers for repairing and maintaining their vehicles.

Key Skills:

• Extensive experience of handling administration of an automotive service agency
• Competent knowledge of functioning of automobiles, their parts and repair work
• Proficient at managing the operations of an automotive service station
• Profound communication and organizational skills that help me handle tasks and personnel professionally
• Efficient at taking charge of work, being accountable and handling responsibilities

Work Experience:

Automotive Service Director
Zoom Automotive Service Agency, Memphis
July 2012 - till date
Responsibilities:

• Responsible to provide leadership and manage the routine operations of an automotive service agency
• Establish the policies and regulations to govern the activities of the service agencies
• Maintain liaison with all regulations and protocols set by the local and state governing bodies that affect functioning of an automotive service agency
• Ensure high profit margins for the service agency by improving service qualities, controlling expenses and ensuring customer satisfaction

• Oversee the daily activities of the service center and coordinate tasks between different personnel
• Train the technicians and consultants on upgrading their knowledge and skills on repairing and maintaining automobiles
• Maintain stock of repairing tools and spare parts. Place orders for replenished materials
• Keep track of the income and expenses of the service agency

Automotive Service Advisor
Super Automotive Agency, Memphis
July 2009 - July 2011
Responsibilities:

• Examine the automobiles and identify the defects and malfunctioning
• Evaluate the reason for malfunctioning of the vehicle and suggest repairs
• Provide advice to improve functioning of the mechanical and electrical components of the vehicle
• Advise the customers on repairing or replacing the malfunctioning components
• Guide customers on routine maintenance practices and correct use of automobiles

Educational Qualifications:

Bachelor's Degree in Automobile Engineering
Memphis University
2007
A

Diploma in Business Administration
Memphis University
2009
A+

Reference:

Available on request.