Customer Service Clerk Resume

Customer service clerks find work opportunities in wide array of industries. They may work in retail shops, service industries, hospitality and any such unit that primarily deals with customers. The main responsibility of a customer service clerk is to provide assistance to the customers during their stay in the organization and make available the goods and services demanded by them on time. The job position of customer service clerks is vital to the organization as they help bring in new customers and retain the existing ones. The basic requirements for customer service clerks are communication skills, pleasing personality, subject knowledge and marketing skills.

If you love interacting with new people and you possess the above mentioned qualities, then the role of a customer service clerk is apt for you. Find below a customer service clerk resume example in aid of your resume writing and job search efforts.

Customer Service Clerk Resume Example

Career Objective:

A customer service clerk position with a retail setting dealing with all types of products where my sales and customer service experience can attract new customers as well as retain the old ones.

Key Skills:

• Posses core knowledge in retail marketing
• Superior problem solving and judgment skills
• Excellent speaking, writing and listening skills
• Ability to organize and manage data effectively
• Excellent marketing and selling skills
• Exceptional innovative skills

Work Experience:

Designation: Customer Service Clerk
Organization: Pristine MegaMart, New York
Duration: March 2013 - till date
Responsibilities:

• Showcase different varieties of goods available for customers
• Assist the consumers in their purchase and decision making process
• Provide goods suiting consumer requirements and preferences
• Ensure constant availability of quality goods for customers
• Call up customers and remind them for payments of dues
• Make certain the shopping area is clean, well lit and properly organized
• Plan and implement methods to achieve highest consumer satisfaction

Designation: Customer Service Clerk
Organization: Aspiration Business Solutions Inc, New York
Duration: August 2011 - February 2013
Responsibilities:

• Responsible to build up a cordial relationship with customers
• Handle consumer complaints and grievances patiently and effectively
• Explain the customers the benefits of the solutions and market it well
• Provide assistance in planning and implementing business solutions plans
• Prepare and update consumer databases from time to time
• Maintain consistency with organization policies and regulations

Educational Qualifications:

Bachelor's Degree in Business Communication
New York University
2011

Reference:

On request.