Collection Clerk Resume

Collection clerks work with banks and manufacturing and service providing companies. They are so called as their job is to collect payments from customers or debtors. They collect payment for loans provided to customers by the bank. With service and manufacturing companies, they collect payments for goods or services provided. When payments are delayed, sending regular reminders through phone calls, letters, and emails are onus of these clerk. Calculating and charging interest according to the policy of the facility for late payment is also their job.

As the job is of monetary and calculative nature, candidates applying for a collection clerk position must have accounting and clerical experience. The resume must detail skills in drafting business letters, telephone etiquettes, and maintaining records for payment collected and to be collected.

Collection Clerk Resume Example

---

Richard J. Allen
4516 Overlook Drive
Indianapolis, IN 46225
Phone: 765-381-5707
Email: rjallen@anymail.com

Career Objective:

Interested in working as a collection clerk for “General Motors” and assisting the accounting department in drafting dunning letters and maintaining payment records of clients.

Summary of Skills:

• Strong accounting and clerical experience of a manufacturing environment
• Excellent credit and collection experience
• Superlative written and verbal communication skills
• Highly organized, self-motivated, and energetic person
• Superb accounting and numerical skills
• Adept in working with latest accounting software and MS Office suite
• Outstanding customer service and problem solving skills

Work Experience:

Collection Clerk
Super Food Inc., Indianapolis, IN
October 2013 - Present

• Updating clients' accounts for good delivered, payment pending, and payment collected
• Sending reminders letters, emails, and calling clients for payments
• Making collection calls on overdue accounts and visiting clients' office to solve matters
• Sending invoices along with dispatched goods and following up for payment
• Managing petty cash expenses and entering bank deposits into computer system
• Calculating interest as per company's rules on late payment and collecting the same
• Preparing reports on delinquent accounts and submitted it to the accounts manager

Collection Clerk
ABC Company, Indianapolis, IN
March 2012 - September 2013

• Reviewed, analyzed, and collected payments of overdue accounts
• Negotiated with clients on discount and interest charges in settling accounts
• Searched clients' credit status and assisted the management in providing or stopping credit
• Conducted property tax searched and prepared documentation for bankruptcies
• Processed and posted collected payment details into accounting system
• Prepared and submitted sales tax returns on time and assisted in internal auditing
• Interacted with company secretary and attorneys for legal action against delinquent accounts

Education:

• Bachelor's Degree in Accounting
  ABC University, Indianapolis, IN
  2011

Reference:

On request.