Airline Gate Agent Resume

Airline gate agents are the busiest and most occupied people in the airline industry. There position in the airline hierarchy system may not be of a higher level, but the responsibilities they are charged with are definitely not low. Imagine checking hundreds of passengers with their luggage at the gate and directing each one to the the right jetway just before the departure of flight. Obviously, it is not as easy as it sounds. It needs great physical and mental power to do this duty and handle passengers who may or may not be sociable. The airline gate agents do this job with precision and interest.

Airline Gate Agent Resume Example

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James P. Reich
2155 Primrose Lane
Madison, WI 53718
Phone: 608-606-9413
Email: jpreich@anymail.com

Career Objective:

Looking for an airline gate agent position at “Hawk's Arilines,” to manage customer service by opening the gate and directing passengers to the connecting gates.

Summary of Skills:

• Experience working as a gate agent for a couple of airlines
• Ability to handle the rush of passenger at the gate prior of flight departure
• Strong communication, interpersonal, and computer skills
• Ability to scan boarding passes, check luggage, and use bar code
• Knowledge of the facilities provided by airline industry to passengers
• Skilled in opening and closing the door and driving the Jetway

Work Experience:

Airline Gate Agent
Jasmine Airlines, Madison, WI
November 2014 - Present

• Opening the door, and directed passengers to the right gates
• Clearing standbys and checking passengers luggage and tickets
• Directed passengers to connecting gate, restrooms, electrical outlets, shopping zone, etc.
• Informing passengers about flight schedule and helping elderly and children board the flight
• Announcing flight information and posting information on the flight board

Airline Gate Agent
Max Airlines, Madison, WI
August 2013 - October 2014

• Examined boarding passes and guided passenger to the air-terminal facilities
• Ensured boarding process is smooth and comfortable for passengers
• Coordinated boarding and deplaning process
• Updated passengers with incoming and outgoing flights
• Verified passengers are carrying valid ticket and permitted luggage
• Opened and closed gate as per flight schedule

Education:

• High School Diploma
  St. Patrick's School, Madison, WI
  2012

Reference:

On request.