Account Manager Resume

Account managers are responsible for ensuring quality services to clients, and maintaining long-term relationships. They liaise between customers and various teams for resolving customer problems in time. They are involved in various duties right from conducting meetings with stakeholders, to reviewing accounting reports, addressing concerns of clients, and planning effective marketing strategies for increasing company revenue. For this, they need to have certain skills like problem-solving approach, critical thinking, ability to forecast market trends, prioritize tasks while multitasking to complete projects on time. Furthermore, they must have excellent negotiation and communication skills to influence prospective customers into buying their product. To get this position, an individual needs to have a relevant background with minimum 4 years of experience of the field. To show that you meet the criteria, you need to write a succinct resume with these buzzwords to catch the attention of prospective employer. Also, if you want to create an impact, it is always wise to include numbers in your accounting resume. For more help, just refer to our sample for this post and tailor your resume accordingly.

Sample Account Manager Resume

Lewis R. Owens
4464 Hickory Lane
Washington DC, 20024
Phone: 202-651-9031
Email: lewis.owens@anymail.com

Job Objective:

Highly focused and detailed-oriented Account Manager is seeking a challenging position with “Milton Pvt. Ltd.” to ensure smooth functioning of the accounts department, and ensure maximum customer satisfaction.

Summary of Skills:

Proven experience of delivering client focused solution based on customer requirements
Familiar with account management software, namely Zoho CRM, and Salesforce, exceptional in using MS Word, Excel, and Power Point
Ability to communicate, present different solutions to clients, key stake holders, and influence management's decisions
Capable of prioritizing tasks by paying attention to detail and ensuring completion within deadlines
Ability to perform multitasking for managing different projects and maintaining healthy customer relationships
Problem-solver with excellent critical thinking skills
Exceptional written and verbal communication skills

Work Experience:

Account Manager
Adroit Industries Pvt Ltd., Washington DC
September 2016 – Present

Planning and implementing cost-effective and targeted marketing campaigns which boosted company revenue by $23.5M in 3 months
Working with interdisciplinary teams for daily management of clients' account, and resolving complex issues
Conducting monthly meetings to inform stakeholders about weekly progress, and suggesting new policies to attract more client base
Serving as a primary point of contact for clients, and providing timely services
Supervising a team of accountant, and conducting performance appraisal

Accounts Specialist Coordinator
Anglia Enterprises, Washington DC
February 2014 – August 2016

Worked with the sales department to identify clients' needs, and resolved complex customer complaints to maintain long-term relationships with them
Performed cold calling to potential customers to inform about the company's products and helped in generating sales leads
Took responsibility to perform product demonstrations in state exhibitions, and increased the client base by 43% within 6 months
Resolved customer complaints by investigating issues, and providing appropriate solutions as well as referred non-standard complaints to the senior management
Performed various duties like receiving new purchase orders over call or mail, reviewing order dispatch and collecting payments
Tracked outstanding payment issues, and generated weekly accounts receivable aging reports for the supervisor

Account Receivable Clerk
Clarins Incorporation, Washington DC
July 2011 – January 2014

Used computerized accounting software CRM and Excel to perform assigned duties under supervision of Accounts Specialist
Developed automated spreadsheets to keep track of the client payments received per month and identified defaulters
Collected monthly customer payments in cash, check and other modes, and issued appropriate receipt to them on mail for better maintenance of records
Monitored all the customer accounts for details for non-payments, delayed payments, and other irregularities to prepare reports for the senior management
Assisted with month-end closing duties by following established procedures
Investigated and resolved complex issues related to overpayment, delayed payment or impending balance with the respective customers

Education:

Master's Degree in Business Administration
American University, Washington DC
2011

Bachelor's Degree in Accounting
American University, Washington DC
2009

Certification:

Miller Heiman Group Professional Certificate in Account Management, 2012

Reference:

On request.

See Also